TopCashback UK

Account Manager

• Own the growth, development and performance of direct reports
• Run the operating rhythm for the function, including 1:1s, performance reviews, pipeline hygiene, and forecast accuracy
• Translate priorities into clear team focus, timelines, and execution plans
• Drive consistency across communication, planning, and partner experience
• Execute against commercial priorities set in collaboration with the VP, with accountability for results and clear reporting on progress, risks, and outcomes
• Identify and progress impact opportunities across tenancy, rate increases, revshare improvements, and new partner opportunities
• Ensure consistent business development execution across the team, including new merchant sourcing, outreach, and application activity
• Deliver against agreed revenue targets and clearly report on KPIs versus forecast
• Support the VP in strengthening competitiveness through rate strategy and effective use of placements
• Maintain clear visibility into new business activity and ensure it is tracked, prioritized and progressed through the pipeline
• Work in close partnership with the VP of Partnerships to ensure strategy is executed effectively and feedback flows both ways
• Collaborate on forecasting, planning, and prioritization
• Provide clear reporting on progress, risks, and outcomes
• Bring recommendations on process, tooling, and ways of working for review and approval
• Lead the day-to-day execution of partner strategy, balancing partner needs with internal priorities to build durable, high-performing relationships
• Ensure partner relationships across team are managed with consistency, transparency, and commercial discipline
• Own pipeline execution and visibility, ensuring leadership has a clear, reliable view of performance and risk
• Create clear visibility for leadership: What’s committed, what’s likely, what’s at risk, and mitigation plans
• Partner closely with Marketing, Ops, Finance, and Business Insights to execute campaigns cleanly

Senior Partnerships Lead