Oversee SaaS projects from initiation through execution, monitoring, and closing.
Define project scope, milestones, and deliverables, developing detailed project plans and roadmaps.
Collaborate with Product Managers, Engineers, Info. Sec. and Customer Success to ensure alignment on goals, and manage dependencies between teams.
For SaaS, lead implementation projects, managing client expectations, and configuring the software to meet specific customer business objectives.
Identify potential project risks, anticipate bottlenecks (e.g., API failures, resource constraints), and implement mitigation strategies.
Manage project resources, allocate team members effectively, and track costs against budgets.
Provide regular, transparent status reports on progress, risks, and milestones to internal stakeholders and external clients.
Champion ongoing process improvements to increase development velocity and product quality.
Act as a back-up Scrum Master or Agile coach for developers, leading Scrum ceremonies (stand-ups, retrospectives, sprint planning) and ensuring adherence to "Definition of Done".

Requirements

Bachelor’s degree or master’s Degree in computer science, systems engineering, or related disciplines
Minimum of 5 years of progressive experience in software project management, specifically within a Supply Chain software development or SaaS environment is strongly preferred
Knowledge of materials handling, warehouse management systems (WMS), fulfillment or distribution center operations, and supply chain operations
Knowledge of the software development life cycle (SDLC)
Technical Familiarity: Strong understanding of SaaS architecture (cloud-native, microservices, APIs). While not a coding role, the ability to understand complex product functionality is critical.
Project Management Tools: Expert proficiency in Jira, Confluence, MS Project, or similar tools.
Methodologies: Comprehensive knowledge of Agile (Scrum, Kanban) and hybrid project management principles.
Knowledge of business accounting and contracts
Strong problem-solving and analytical skills in software and infrastructure
Highly motivated and strong ownership of projects
Excellent written and oral communications skills, strong interpersonal skills, detail oriented and the ability to conduct meetings and presentations with associates from all levels of management
Ability to safely lift, carry, push, and pull objects weighing 40+ pounds
Ability to stand and walk for extended periods of time, including throughout full work shifts.
Ability to follow safety procedures, wear required personal protective equipment, and maintain a clean and organized work area.
Reliable attendance and punctuality, including flexibility to work extended hours, overtime, or varying shifts when required.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SaaS project managementsoftware development life cycle (SDLC)SaaS architecturecloud-nativemicroservicesAPIsproject managementproblem-solvinganalytical skillsbusiness accounting

Soft Skills

strong ownershipexcellent written communicationexcellent oral communicationstrong interpersonal skillsdetail orientedability to conduct meetingsability to presenthighly motivatedflexibilityreliable attendance