Technical Account Manager
Toolbox Health
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $110,000 - $140,000 per year
About the role
- Lead post-launch account support with key accounts
- Lead strategic projects for portfolio brands
- Collaborate with stakeholders across the customer’s organizations
- Own technical and account management work streams
- Translate business goals into clear technical requirements
- Manage complex project plans spanning multiple external and internal teams
- Streamline future account support with process improvements
Requirements
- 5+ years of professional experience
- Strong project and technical program management experience
- Experience leading post-launch account relationships and/or implementations at an enterprise B2B or B2B2C SaaS company
- Proven ability to work directly with external customers
- Experience synthesizing business, operational, and technical requirements
- Experience working on or alongside commercial teams
- Working knowledge of common web technologies and integration patterns
- Ability to thrive in a fast-paced, entrepreneurial environment
- Ability to independently triage technical issues
- Demonstrated ability to own multiple parallel technical work streams
Benefits
- Employee and dependent healthcare
- 401(k) enrollment
- Equity opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementtechnical program managementaccount managementbusiness analysisweb technologiesintegration patternsprocess improvementtechnical requirements synthesisB2B SaaSB2B2C SaaS
Soft skills
leadershipcollaborationcommunicationproblem-solvingadaptabilityindependencecustomer relationship managementstrategic thinkingorganizational skillsentrepreneurial mindset