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Retail Operator – Horti Frutti
Tonin SuperOperador(a) do Comércio responsável pelo atendimento ao cliente e procedimentos operacionais em Horti Frutti. Garantindo qualidade na exposição e reposição de produtos.
About the role
Key responsibilities & impact- Treat customers courteously and politely
- Show empathy for the customer
- Give full attention to the customer when requested
- Act ethically and professionally, avoiding disrespect toward customers
- Note product shortages and suggestions when requested
- Check counters and displays within your area of responsibility
- Replenish products that are missing
- Check daily with the stockroom for incoming products to be shelved
- Report product shortages to the team leader or sector supervisor
- Remove products unfit for sale or unsafe for consumption
- Check product expiration dates before stocking
- Verify prices and arrange price updates when necessary
- Prepare the goods cart for stocking
- Position products so they do not block customer access
- Clean display bins before beginning replenishment
- Verify price tags against products
- Replenish display bins ensuring product quality and presentation
- Perform proper product rotation (FIFO)
- Keep the department clean and organized
- Assist other departments when necessary
- Set up promotional or extra displays when requested
- Store products in refrigerated chambers
- Replenish packaging supplies for customers
- Investigate losses of products unfit for consumption
- Monitor the quality of leafy produce
- Perform inventory counts regularly as directed by your supervisor
- Comply with basic standards of conduct, ethics, and use of PPE (Personal Protective Equipment).
Requirements
What you’ll need- Must be over 16 years old.
Benefits
Comp & perks- Transportation allowance
- Meal allowance / food voucher
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product rotationinventory countsproduct quality monitoringprice verificationproduct replenishmentshelvingdisplay organizationPPE compliance
Soft Skills
customer serviceempathyattention to detailprofessionalismethical conductteam collaborationcommunication