About the role
- Build and run the global operational backbone of content delivery
- Define and implement systems, tools, and processes for accurate and timely content delivery
- Serve as the key escalation point for operational issues
- Architect efficient workflows and champion automation
- Establish data-driven standards for the global content ecosystem
- Design and implement scalable processes for existing and future markets
- Lead automation initiatives leveraging AI and tooling
- Ensure operational readiness and launch quality
- Troubleshoot and resolve content delivery and metadata issues
- Collaborate cross-functionally with various teams
- Monitor and report on operational KPIs and identify areas for improvement
- Engage in hands-on execution from process setup to QA implementation
Requirements
- 6+ years’ experience in digital content operations, publishing workflows, or media production
- Proven success designing and executing global, scalable content operations
- Strong technical understanding of file formats, metadata systems, CMS tools, and digital asset workflows
- Demonstrated experience driving automation or process optimisation initiatives
- Solid cross-functional collaboration skills with stakeholders in Product, Tech, and Content
- Analytical mindset and comfort using data to inform decisions
- A hands-on, execution-focused approach
- Deutschlandticket (public transport ticket) for unlimited mobility
- Monthly contribution for an office parking space
- Leasing bicycle
- Remote work subsidy
- Company pension plans subsidies
- Occupational pension schemes
- Occupational disability insurance
- 30 days of paid annual leave
- Three additional days off such as Rosenmontag, Christmas Eve, and New Year's Eve
- Up to 10 "toniecation days" (unpaid leave days) after one year
- Internal and external training opportunities
- Individual learning budget
- Language learning app Babbel
- Meditation app Calm access
- Attractive discounts on tonies products
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
digital content operationspublishing workflowsmedia productionfile formatsmetadata systemsCMS toolsdigital asset workflowsautomationprocess optimizationdata analysis
Soft skills
cross-functional collaborationanalytical mindsetexecution-focused approach