Tonic.ai

Backend Engineer

• Design, build, and evolve database-centric components within Tonic’s structural data platform
• Make pragmatic architectural decisions that balance durability, performance, and maintainability
• Develop and maintain database connectors for the Structural platform
• Improve performance and maintainability of the product
• Troubleshoot complex production issues across multiple database technologies
• Investigate edge cases and system behaviors that require both patience and precision
• Author thoughtful technical designs and documentation
• Partner with Product to translate requirements into scalable solutions
• Work closely with Support and Solutions Architects to deeply understand issues before implementing fixes
• Raise the bar through code quality, technical judgment, and strong engineering habits
• Bring informed perspectives on modern tooling, including AI-assisted development

Senior Backend Engineer, Data Platform

Growth Marketing

• Drive the strategy for the self-serve experience: You'll translate high-level growth goals (e.g., "Increase Trial-to-Paid Conversion by 25%") into a prioritized backlog of experiments and features.
• Funnel Optimization: Obsessively monitor the user journey using Amplitude or Mixpanel. Identify drop-off points and run rapid A/B tests to smooth the path from discovery to expansion.
• Monetization Strategy: Partner with Product to test pricing gates and self-serve pathways, and credit-based systems to ensure a frictionless "swipe-to-pay" experience.
• End-to-End Lifecycle Strategy: Map customer journeys and define key stages (onboarding, activation, habit formation, expansion). Build multi-channel automated flows (email, in-app triggers, Slack notifications) to move users through these stages.
• Usage-Based Nurture: Use product data to identify highly active users and deploy automated, personalized triggers (emails, in-app notifications) to guide them toward paid tiers.
• Onboarding & Activation: Define the "Aha!" moment for Tonic Fabricate and build the in-app checklists, tooltips, and welcome series that ensure users find value in their first session.
• Hyper-Personalization: Build and refine audience segments using behavioral and usage data to deliver personalized product education and milestone triggers.
• PQL Identification: Instrument the platform to identify high-intent users and "Product Qualified Leads" (PQLs).
• The "Sales Bridge": Create a seamless hand-off between self-serve paths and our sales team, identifying when a user belongs to a target enterprise account and surfacing that intent to our GTM teams.
• Expansion Loops: Identify and implement "viral" features, such as team invitations or shared workspaces, to drive growth within organizations.
• DAU (Daily Active Users): Driving consistent, high-intent usage of Fabricate.
• Conversion Rate: Improving the % of free users who transition to paid self-serve seats.
• Pipeline Generated: Identifying and qualifying enterprise-level opportunities from the self-serve pool.

Growth Marketing Manager – PLG

Full-stack Engineer

• Design, build, and evolve database-centric components within Tonic’s structural data platform
• Make pragmatic architectural decisions that balance durability, performance, and maintainability
• Develop and maintain database connectors for the Structural platform
• Improve performance and maintainability of the product
• Troubleshoot complex production issues across multiple database technologies
• Investigate edge cases and system behaviors that require both patience and precision
• Author thoughtful technical designs and documentation
• Help the team reason through tradeoffs and long-term implications
• Partner with Product to translate requirements into scalable solutions
• Work closely with Support and Solutions Architects to deeply understand issues before implementing fixes
• Raise the bar through code quality, technical judgment, and strong engineering habits
• Bring informed perspectives on modern tooling, including AI-assisted development

Senior Backend Engineer, Data Platform

Growth Marketing Manager – PLG

Senior Software Engineer