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About the role
Key responsibilities & impact- Actively participate in the community daily—commenting, encouraging, and answering questions to maintain a high level of responsiveness
- Set the tone of the community as supportive, motivating, and inclusive
- Ensure high-quality posts and member contributions are acknowledged and amplified internally
- Create and guide engaging discussions using content from Tonal channels, coaches, and members
- Develop thoughtful prompts and conversation starters to encourage participation (3–5 per week)
- Oversee community moderation, ensuring timely approvals and adherence to community guidelines
- Plan and execute monthly challenges to drive workout consistency and engagement
- Track community trends, conversations, and sentiment
- Monitor and report on key community metrics including engagement, activity, and participation
Requirements
What you’ll need- Proven experience building and engaging online communities
- Passion for fitness, wellness, and helping others succeed
- Strong communication skills with a natural ability to connect with people
- Proactive, hands-on, and comfortable being highly present in a community environment
- Experience working cross-functionally with marketing, product, or customer support teams
- Familiarity with Tonal is a plus.
Benefits
Comp & perks- Tonal is committed to meeting the diverse needs of people with disabilities.
- Continuous support for employee growth and development.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
community engagementcommunity moderationcontent creationdata trackingmetrics reporting
Soft Skills
communicationproactivitysupportivenessmotivationinclusivity