People Operations Specialist
TomTom
full-time
Posted on:
Location Type: Hybrid
Location: Amsterdam • Netherlands
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Tech Stack
About the role
- Deliver high-quality support across the employee lifecycle, executing HR processes such as onboarding, changes, offboarding, and other lifecycle events with accuracy and efficiency
- Utilize HR systems and tools to process transactions, maintain data integrity, and ensure compliance with relevant policies and procedures
- Act as a first point of contact for HR queries within your domain, solving routine and moderately complex issues using established guidelines
- Continuously build knowledge of HR policies, processes, and tools, contributing to the improvement of operational workflows
- Contribute to the implementation of new HR initiatives and process enhancements to improve the overall employee experience
- Support internal stakeholders by providing accurate HR data and insights and maintain up-to-date documentation in line with company standards
- Assist in the development and rollout of HR-related policies and projects across the team or region
- Guide and support junior team members, including leading onboarding and knowledge-sharing when necessary
Requirements
- Bachelor's degree in HR Management, Business Administration, or a related field
- 3–5 years of proven experience in HR operations or shared services, with a strong focus on the employee lifecycle
- Solid working knowledge of HR policies and processes, along with HR tools and systems, specifically ServiceNow, Workday, and the MS Office suite
- Familiarity with legal and compliance requirements within the HR domain
- Basic understanding of purchasing and invoicing procedures as they relate to HR support
- Strong attention to detail, problem-solving skills, and a passion for continuous improvement
- Proactive, self-starting mindset with a natural sense of ownership, curiosity, and flexibility
- Ability to work effectively within a structured, fast-paced international environment with high accountability
- Collaborative mindset with strong communication skills and a drive for operational excellence
- Fluent in English (verbal and written); proficiency in Dutch is strongly preferred
- Curiosity and openness towards emerging technologies, including AI tools
Benefits
- Time and resources to grow and develop, including a personal development budget and paid leave for learning days
- Paid access to e-learning resources such as O’Reilly and LinkedIn Learning
- Enhanced parental leave plus paid leave to care for loved ones and volunteer in local communities
- Work flexibility, where TomTom’ers use both the office and home to focus, collaborate, learn and socialize
- Improve your home office with a setup budget and get extra support with a monthly allowance
- Options to work from your home country and abroad for a set number of days each year
- Competitive holiday plan with an extra day off to celebrate your birthday
- Join annual events like our Hackathon and DevDays to bring your ideas to life
- A part of an inclusive global culture with a diverse community
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HR operationsemployee lifecycledata integrityHR policiesHR processesServiceNowWorkdayMS Officepurchasing proceduresinvoicing procedures
Soft Skills
attention to detailproblem-solvingcontinuous improvementproactive mindsetownershipcuriosityflexibilitycollaborationcommunicationoperational excellence
Certifications
Bachelor's degree in HR ManagementBachelor's degree in Business Administration