UX Research Intern
TomTom
internship
Posted on:
Location Type: Hybrid
Location: Amsterdam • 🇳🇱 Netherlands
Visit company websiteJob Level
Entry Level
About the role
- Join TomTom as a Research Intern in our UX Research team.
- Collaborate with five UX Researchers to provide user insights that guide product direction and design.
- Influence various TomTom location technology products, focusing on user interactions with navigation apps and assisted driving systems.
- Enhance your skills in user research through active collaboration with product, design, and engineering teams.
- Support a rolling research program, design and execute original studies, develop user personas, and assist the Automotive research team.
- Present findings compellingly to stakeholders across different business units.
- Gain hands-on experience with diverse research methods to refine products and enhance user experiences.
- Coordinate large international research projects.
Requirements
- Currently pursuing a Bachelor’s or Master’s degree with a concentration in Human-Computer Interaction, UX Design, Industrial Design, Human Behavior disciplines, or other related disciplines.
- Ideally, you’re interested in how people navigate vehicles in complex environments, interact with vehicle software and/or technological developments of the Automotive industry, such as AI, autonomous driving, voice assistance, electric cars, etc. Interest in research methodologies is a plus.
- You must be based in the Netherlands and be able to travel to the Amsterdam office twice per week.
- Strong conceptual, verbal, and visual communication skills.
- Working fluency in English.
- Familiarity with qualitative and quantitative user research methods, such as usability testing, contextual interviews, observational studies, surveys, usage analytics, etc.
- Strong interpersonal skills: align, collaborate, engage, convince.
- A team player who is also confident working independently but not afraid to reach out for support and guidance.
- Solid time-management and organizational skills, with attention to detail and ability to handle multiple tasks or projects.
- Proficiency in Microsoft Office, collaborative tools such as Miro and Figma, survey tools, and online usability testing tools.
Benefits
- Valuable research experience in a diverse and dynamic work environment.
- Lasting connections with an encouraging team who is interested in supporting your career development.
- The opportunity to make an impact on a portfolio of TomTom products that empowers businesses worldwide with their location-technology needs.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
user researchusability testingcontextual interviewsobservational studiessurveysusage analyticsuser personasresearch methodologiesHuman-Computer InteractionUX Design
Soft skills
conceptual communicationverbal communicationvisual communicationinterpersonal skillsteam playertime-managementorganizational skillsattention to detailcollaborationindependence