Program Manager

• Manage post-sales activities and delivery of customer programs for Automotive and enterprise clients in Japan
• Collaborate with internal teams to ensure product delivery meets and exceeds customer expectations
• Accountable for program delivery within budget while addressing complex customer needs and requirements
• Establish and nurture strong relationships with customers, working closely with account managers to address escalations
• Develop and implement comprehensive project plans, ensuring compliance with budget and quality standards
• Facilitate cross-functional meetings and engage with engineering and product units
• Champion best practices in risk mitigation, stakeholder alignment, and successful program delivery
• Act as a spokesperson for senior stakeholders, promoting a culture of collaboration and customer obsession
• Representing the customer in the TomTom product units and following up on projects critical to the customer

Customer Program Manager

Education Program Manager