Marketplace Director
TOMS
full-time
Posted on:
Location: California • 🇺🇸 United States
Visit company websiteSalary
💰 $160,000 - $165,000 per year
Job Level
Lead
About the role
- Own and scale TOMS’ global Amazon 3P business, driving profitable growth, customer acquisition, and brand equity; accountable for the full channel P&L and cross-functional partnerships with wholesale, marketing, and design.
- Deliver the Amazon P&L: Maintain an item-level perspective on revenue and profitability vs. goal as well as inventory productivity and OOS/overstock issues to deliver the planned P&L.
- Drive best-in-class customer experience: Present flawless, aspirational listings to the end-customer - read listing updates, analyze keywords, advise on creative needs, prioritize workload for offshore resources.
- Optimize supply chain + inventory flow: Maintain optimal stock levels, plan and manage inventory levels, and ensure 3PLs are delivering agreed upon service levels.
- Collaborate cross-functionally: Coordinate with Wholesale, Ecomm, Product and marketing; manage third party agency, set expectations, and influence partners to win the channel.
- Establish channel integrity + pricing discipline: Execute pricing/promotional strategy and resolve reseller conflicts to protect TOMS’ brand value.
- Influence enterprise strategy: Partner with cross-functional teams on product assortment strategy, distribution control, creative assets, and product insights.
Requirements
- 5+ years of Marketplace expertise, including, but not limited to: Seller Central, FBA, promotional/ad tools, keyword optimization, compliance/policy management
- 5+ years of proven experience building or scaling a multi-million dollar Amazon 3P business, ideally in footwear/apparel or consumer brands is REQUIRED.
- 5+ years of Commercial leadership. Taking ownership, driving results and moving with speed to implement ideas. P&L management, strategic planning/forecasting, business case development, ROI analysis.
- 5+ years of People Leadership experience. Manage third party agency and scaling/recruiting channel teams, as needed.
- Solid experience with Problem Solving & Execution. Identifies issue; diagnoses root cause; develops solutions; gathers input; implements; iterating quickly with persistence
- 3+ years of experience working with Cross-functional Partners, influencing wholesale, marketing, design to drive shared outcomes.
- Experience with Amazon 1P and hybrid 1P/3P structures is preferred.
- Possesses a genuine enthusiasm for TOMS' mission and a commitment to making kindness in business the norm.