TOMS

People Operations

• Support the full employee lifecycle, from recruiting to new hire onboarding and through offboarding, ensuring a smooth and positive experience at every step.
• Lead and continuously improve onboarding programs to help new employees feel welcomed and in step with our mission from day one.
• Serve as a go-to resource for benefits questions and general HR support, ensuring employees get timely and thoughtful responses. Assist in administering benefits and open enrollment
• Partner with managers to support employee relations, communication, and engagement efforts.
• Support the rollout and communication of key HR programs such as performance reviews, engagement surveys, learning opportunities, and recognition initiatives.
• Support compensation analysis and pay equity reviews to ensure fair, transparent, and competitive pay practices that align with TOMS’ values and business goals.
• Monitor HR metrics and data to identify trends, track progress, and support strategic decision-making.
• Maintain and update HR systems, ensuring data integrity, and reporting (experience with ADP or similar HRIS is a plus).
• Lead and support HR projects from start to finish, applying strong project management skills to keep initiatives organized, on schedule, and aligned with company priorities.
• Coordinate compliance trainings and ensure employee files are up to date.
• Jump in on special HR projects that support culture, inclusion, and giving initiatives.
• Keep things organized, professional, and positive no matter what comes your way.

People & Culture Manager

Director

• Own and scale TOMS’ global Amazon 3P business, driving profitable growth, customer acquisition, and brand equity; accountable for the full channel P&L and cross-functional partnerships with wholesale, marketing, and design.
• Deliver the Amazon P&L: Maintain an item-level perspective on revenue and profitability vs. goal as well as inventory productivity and OOS/overstock issues to deliver the planned P&L.
• Drive best-in-class customer experience: Present flawless, aspirational listings to the end-customer - read listing updates, analyze keywords, advise on creative needs, prioritize workload for offshore resources.
• Optimize supply chain + inventory flow: Maintain optimal stock levels, plan and manage inventory levels, and ensure 3PLs are delivering agreed upon service levels.
• Collaborate cross-functionally: Coordinate with Wholesale, Ecomm, Product and marketing; manage third party agency, set expectations, and influence partners to win the channel.
• Establish channel integrity + pricing discipline: Execute pricing/promotional strategy and resolve reseller conflicts to protect TOMS’ brand value.
• Influence enterprise strategy: Partner with cross-functional teams on product assortment strategy, distribution control, creative assets, and product insights.

Marketplace Director

Marketing

• Execute integrated marketing campaigns across multiple channels, ensuring consistent brand messaging and optimal performance tracking from launch through completion
• Coordinate campaign timelines, deliverables, and stakeholder communications to ensure seamless execution of marketing initiatives aligned with business objectives
• Monitor campaign performance metrics and provide regular reporting on KPIs, conversion rates, and ROI to support data-driven optimization decisions
• Support the development and maintenance of the global Integrated Marketing Calendar, coordinating messaging, key dates, product launches and promotional activities across all touchpoints
• Assist in strategic seasonal planning for product launches, seasonal campaigns, and brand initiatives; manage detailed project plans and stakeholder communications
• Execute collaboration programs including partner/talent coordination and contractual requirement management for go-to-market programs
• Collaborate with Creative and Production teams by developing briefs and managing approval processes to ensure assets meet channel needs
• Execute wholesale marketing initiatives including trade show coordination, retailer partnership programs, and co-marketing campaigns to drive sell-in and sell-through
• Manage account-specific marketing deliverables for key retail partners including advertising co-op materials, in-store displays, and sales enablement tools
• Assist in development of sales enablement programs and materials (pitch decks, workbooks, lookbooks, training materials)
• Coordinate creative development and production for wholesale materials, managing approvals with internal teams and external retail partners
• Support DTC marketing programs including digital campaigns, email marketing, and on-site optimization in partnership with Product Marketing, Performance Marketing & Site Merchandising
• Collaborate with Site Merchandising on seasonal product marketing strategies to ensure alignment with brand priorities and messaging
• Assist in planning and execution of brand events and activations, managing logistics, vendor coordination, budget tracking, and post-event analysis
• Support experiential marketing programs through project management, budget tracking, and stakeholder communication
• Execute data-driven marketing strategies that align with TOMS' mission and drive business results; collaborate cross-functionally to deliver integrated programs

People & Culture Manager

Marketplace Director

Integrated Marketing Manager