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Toloka

Program Director – AI Delivery

Toloka

Program Director managing execution of complex AI data projects for major client portfolio. Leading delivery excellence while ensuring high client satisfaction and operational efficiency.

Posted 4/28/2026full-timeRemote • 🇺🇸 United StatesLead💰 $160,000 - $210,000 per yearWebsite

About the role

Key responsibilities & impact
  • Own and scale execution of complex AI data projects across a major client portfolio or service vertical
  • Ensure every delivery exceeds client expectations on quality while hitting timeline and gross margin targets
  • Manage gross margin targets across project portfolios, optimizing delivery efficiency and resource allocation
  • Partner closely with Business Development to scope new opportunities and structure project proposals
  • Direct delivery teams and project managers, stepping in as hands-on DPM when needed
  • Drive continuous improvement in delivery processes and develop new approaches to enhance execution quality
  • Manage client relationships during project execution, ensuring smooth communication and addressing delivery challenges

Requirements

What you’ll need
  • Deep understanding of AI and GenAI: technology and market trends, basic knowledge of statistics, ML and data science
  • Industry experience: worked in tech, startups, or as a founder
  • Background in STEM: BS or MS in computer science, maths, physics, etc.
  • Experience with Robotics, RL Gyms, or off-the-shelf datasets would be a big advantage
  • Strong consulting toolkit, ideally with at least two years in top-3 consultancy reaching Engagement Manager or equivalent

Benefits

Comp & perks
  • bonus/commission/equity, as applicable
  • comprehensive benefits package

ATS Keywords

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Hard Skills & Tools
AIGenAImachine learningdata sciencestatisticsRoboticsReinforcement Learningdata analysisproject managementdelivery optimization
Soft Skills
client relationship managementcommunicationteam leadershipproblem-solvingconsultingresource allocationcontinuous improvementproject scopingdelivery efficiencyquality assurance
Certifications
BS in computer scienceMS in computer scienceBS in mathematicsMS in mathematicsBS in physicsMS in physics