Senior Manager, Commercial Operations

Tolmar

Senior Manager of Commercial Operations for UroNova managing launch readiness and cross-functional project execution. Overseeing compliance and performance reporting in a regulated environment.

Posted 5/16/2026full-timeRemote • Illinois • 🇺🇸 United StatesSenior💰 $150,000 - $190,000 per yearWebsite

About the role

Key responsibilities & impact

Lead end-to-end launch readiness planning and execution for Vabrinty and future brands, including integrated workplans, milestones, risks, issue escalation, and decision tracking
Responsible for the commercial operating cadence (KPI/ business reviews), to include; Sales, Marketing, Access, Trade/Channel, Finance, Legal, Compliance and Shared Services
Build fit-for-purpose tools and ways of working for a scaling start-up environment (workplans, decision logs, RAID logs, RACI), and proactively escalate risks/issues with recommended options
Design, document, and continuously improve core commercial operations processes (SOPs) across ordering/fulfillment, customer onboarding, contract implementation, vendor management, and shared services handoffs
Own operational controls, compliance-ready documentation, and auditability for key workflows in a highly regulated environment
Oversee marketing operations processes (MRL workflow, contract and PO/invoice coordination, budget tracking) and support advisory board operations (setup, vendors, contracting logistics)
Lead execution of state and federal compliance requirements, including CMS Open Payments (Aggregate Spend) and price transparency reporting.
Partner cross-functionally with internal compliance, finance, and external vendors (e.g., PwC, Model N) to ensure accurate, timely reporting across multiple state jurisdictions.
Work with the President, UroNova to assist with market access activities for Vabrinty (and future brands), including payer positioning, coverage tracking, and reimbursement support to enable prescribing and administration in targeted settings
Partner, in close collaboration with Finance, to support budgeting, forecasting, and ongoing spend and performance tracking, enabling disciplined resource allocation and execution of business objectives
Partner with the Exhibit Manager to coordinate and execute conference and meeting strategy, driving organization, tracking, and budget alignment to ensure consistent, high-quality execution at key industry engagements
Work in collaboration with finance and analytics to set forecasts and recurring leadership reporting; define KPIs and build/maintain dashboards to track launch readiness, demand trends, access performance, and gross-to-net drivers
Lead, develop and track annual UroNova Operational Plan and Quarterly Board of Directors presentations in collaboration with President
Partner with Trade/Channel, Finance, and Sales Ops to ensure clean master data (accounts/providers), CRM integrity, and reliable data flows for decision-making
Develop actionable insights and recommendations that improve execution (cycle time, throughput, customer experience) and support scale-up planning

Requirements

What you’ll need

Bachelor’s degree required; advanced degree (MBA, MHA, or similar) preferred
6+ years of progressive experience in commercial operations, business operations, program/project management, trade/channel operations, analytics, or related roles within specialty pharmaceuticals or healthcare
Demonstrated ability to build and scale processes (SOPs, controls, metrics, governance) in lean or start-up environments
Strong analytical and communication skills; experience developing dashboards/leadership reporting and driving actions from insights
Demonstrated ability to coordinate cross-functional teams and vendors, manage ambiguity, prioritize effectively, and drive timely execution and follow-through

Benefits

Comp & perks

equitable, fair pay practices
strong benefits package

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

commercial operationsprogram managementproject managementanalyticsSOPsKPI trackingbudget trackingvendor managementdata analysisdashboard development

Soft Skills

analytical skillscommunication skillscross-functional collaborationprioritizationproblem-solvingdecision-makingrisk managementexecution follow-throughleadershiporganizational skills

Certifications

Bachelor's degreeMBAMHA