Senior Manager, AI Risk & Governance
Tokio Marine North America Services
full-time
Posted on:
Location Type: Hybrid
Location: Bala Cynwyd • Pennsylvania • United States
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Job Level
About the role
- Lead the development, implementation, and continuous improvement of the enterprise AI governance framework for TMNAS.
- Ensure AI and advanced analytics are safe, compliant, ethical, and commercially sound, enabling responsible innovation across key insurance functions.
- Partner with Technology, Digital, Data, Actuary, Legal, Security, Audit, and Business leaders to embed governance throughout the AI lifecycle.
- Define and own the enterprise AI governance framework, aligned to risk appetite, regulatory expectations, and insurance-specific use cases.
- Create and maintain AI policies in alignment with Tokio Marine Holdings guidance.
- Establish guardrails for model risk, bias, fairness, explainability, data usage, and third-party AI.
- Oversee governance across the full AI lifecycle: use case intake, model design, validation, deployment controls, monitoring, and remediation.
- Ensure clear accountability between first line (Technology/Business) and second line (Risk).
- Interpret and operationalize evolving AI regulations and supervisory expectations.
- Lead AI-related regulatory interactions, audits, and examinations.
- Function as a trusted advisor to Claims, Underwriting, Actuarial, Product, Distribution, Data Science, Engineering, Digital, Technology, and Enterprise Architecture teams.
- Oversee vendor and third-party AI risk, including SaaS and embedded AI solutions, in collaboration with Technology Business Management and GRC teams.
- Produce executive-level reporting on AI risk exposure, incidents, and regulatory readiness.
- Provide concise updates to Risk Committees, Executive Leadership, and the Board.
- Perform special projects and other duties as assigned.
Requirements
- Bachelor’s degree required; CPA, CIA, MBA and/or CISA preferred
- 10+ years of relevant experience with a proven track record of leadership and management of teams
- Exposure to Tokio Marine systems and procedures preferred
- Strong understanding of machine learning concepts, GenAI fundamentals, model explainability, fairness techniques, data governance, and privacy principles
- Solid grounding in property & casualty insurance operations and economics
- Proven ability to operate in a second-line risk role with strong influence
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AI governance frameworkadvanced analyticsmodel riskbias techniquesfairness techniquesexplainabilitydata governanceprivacy principlesmachine learningGenAI fundamentals
Soft Skills
leadershipmanagementinfluencecommunicationcollaborationaccountabilitytrust advisorreportingproblem-solvingproject management
Certifications
Bachelor's degreeCPACIAMBACISA