Responsible for business analysis functions in support of Philadelphia Insurance Companies (PHLY), TMNAS IT teams, and the TMNAS BA Practice
Gather and define business and functional requirements
Lead, support, and participate in business requirements gathering for projects and enhancements
Facilitate effective communication between IT teams, business units, and external vendors
Identify and recommend changes to technology that improve efficiency, accuracy, and compliance of business processes
Perform operational support activities
Participate in the full software development life cycle (SDLC)
Conduct operational support turnover activities

Requirements

3+ years’ experience as a Business Analyst
1+ years’ experience supporting underwriting functions in the property and casualty (P&C) insurance sector
Experience with custom developed policy administration systems preferred
Experience with software packages such as Policy Decisions or Advantage
Familiarity with technology platforms that enable the independent agency channel
Familiarity with service management and requirements tools (e.g., ServiceNow, Jira, Azure DevOps, Modern Requirements)
Excellent problem-solving and analytical skills
Experience writing business requirements and functional specs
Ability to decompose complex business and data requirements into specifications for developers and other stakeholders
Excellent written and oral communication skills

Benefits

competitive benefits package
bonus eligibility

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

business analysisbusiness requirements gatheringfunctional requirementsoperational supportsoftware development life cycle (SDLC)writing business requirementswriting functional specificationsproblem-solvinganalytical skills

Soft skills

communicationfacilitationcollaboration