Analyst

• Conducts requirements analysis, configuration modification of AQS Policy Administration System to implement enhancements and Compliance changes.
• Troubleshoots defects reported either internally or by users’ community, find the root causes, implements and tests solutions in various environments.
• Recommend system and processes improvement.
• Configurations are done using AQS proprietary configuration tool.
• Works on the configuration, development, and maintenance of enterprise contents including documents, letters and forms, and configuration of new and existing products in the insurance suits.
• Works on the identification and documentation of business, functional, and technical problems.
• Conducts analysis of business requirements documents.
• Gathers and/or analyzes requirements for fixes and enhancements; develops and documents application specifications.
• Conducts research, evaluates and provides input to potential solutions, considering project constraints, organizational architecture standards, customer business processes, and emerging technologies where applicable.
• Develops work tasks, estimates, schedules, materials and plans to meet business needs.
• Communicates technical recommendations back to business analysts, subject matter experts and end users.
• Responsible for development and configuration of application systems according to provided technical specifications, design and business requirements.
• Configures AQS policy Administration System to adhere to designs supporting business requirements.
• Responsible for the design and development of documents, forms and application configuration according to provided technical specifications and business requirements.
• Develops procedures and queries for analysis and reports.
• Provides feasibility and analysis in generating ad hoc queries.
• Performs artifact reviews to ensure implementation accuracy of technical specifications and the enforcement of the best coding practices and standards during the development process.
• Ensures accuracy of the implementation through design and execution of unit testing.
• Ensures the development and maintenance of SDLC artifacts related to implementation.
• Works collaboratively with Architects, Business Analysts, technical leads, QA teams, and subject matter experts of the various upstream and downstream systems in the design and development of solutions to meet business needs.
• Works collaboratively with unit testers and developers to identify comprehensive test scenarios.
• Supports QA and UAT execution and deployments in various environments.
• Learn and apply business rules specific to the insurance domain.
• Participates in preparation of deployment plan, troubleshoots and resolves production problems.
• Participates in planning and creation of release packages of various applications and related components, working with the release management team.
• Follows SDLC processes (e.g., change management processes, release processes, source code controls, build processes, and others), style requirements and all other procedures necessary for data and system integrity.
• Follows best practices and standards during system configuration, peers review and testing.
• Acts as a Single Point of Contact (SPOC) for business unit specific needs and works with management and internal teams to address business requests.
• Participates in on-going operational L3 production support and maintenance.
• Participates processes and suggests improvements to performance where applicable.
• Researches cause and determines the impact of production issues.
• Works from incident and request queues, estimates work required, and works with other team members to prioritize and plan fixes/enhancements.
• Provides resolution of incidents and ad hoc requests per established SLAs.
• Provides technical assistance to inquiries regarding issues and/or questions.
• Communicates with other teams., including meetings facilitation.
• Monitoring progression of work tasks over release period, remove roadblocks.
• Executes sound judgment to accomplish goals.
• Performs a variety of tasks using creativity and latitude required.

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