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Funding Consultant
Tobii DynavoxFunding Consultant coordinating orders and funding cases for assistive communication solutions. Collaborating with clients, SLPs, and agencies to facilitate product and service accessibility.
About the role
Key responsibilities & impact- Coordinating the intake, submission, and follow-up of new product, repair, and equipment rental orders
- Maintaining communication with SLPs on funding cases
- Working with insurance providers, government agencies, and educational institutions to place orders
- Tracking funding authorization cases ensuring requests are resolved in a timely manner
- Utilizing online resources to verify eligibility
- Reviewing prior authorization documents
- Researching previous orders and payment history/DSOs
- Entering and completing orders in the order management system
- Serving as a client advocate
- Resolving third party denials
Requirements
What you’ll need- Bachelor Degree, or 2 – 4 years related experience
- Background in the health insurance field preferred
- Oral and written communication skills
- Interpersonal, collaboration, and teaming skills
- Customer service orientation
- Internet navigation skills
- MS Office Word and Outlook proficiency
- Able to multitask in a fast-paced environment
- Able to work at a desk for prolonged periods of time
- Ability to travel to the Pittsburgh office for team activities/trainings (approx. 4 times per year)
Benefits
Comp & perks- Work culture where collaboration is the norm and individuality is welcomed
- Opportunities for career growth within a dynamic global company
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
order managementfunding authorizationeligibility verificationprior authorization reviewpayment history research
Soft Skills
oral communicationwritten communicationinterpersonal skillscollaborationcustomer service orientationmultitaskingteamwork
Certifications
Bachelor Degree