Maintain communication with SLPs on funding cases and instruct SLPs on document preparation and funding policies and regulations
Work with insurance providers, government agencies, and educational institutions to place new product, repair or rental orders
Track funding authorization cases ensuring requests are resolved to completion in a timely manner
Utilize on-line resources and maintain frequent communication with funding agencies to verify eligibility
Review prior authorization documents against third party payer criteria
Research previous orders and payment history/DSOs for any repair or new order requests
Enter and complete orders in the order management system database
Serve as a client advocate by communicating with clients and family members on funding requests and co-payment requirements, representing client’s case with third party insurance providers and troubleshooting any problems to resolution
Resolve third party denials and provide consultation to finalize difficult funding cases
Requirements
Bachelor Degree, or 2 – 4 years related experience
Background in the health insurance field preferred
Oral and written communication skills
Internet navigation skills
MS Office Word and Outlook
Able to multitask in a fast-paced environment
Benefits
Health insurance
Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
order management systemdocument preparationfunding authorizationprior authorizationpayment historyresearchtroubleshooting