Implementation Consultant III, Drive Thru/Menu Boards

Toast

Implementation Consultant architecting complex drive-thru and menu-board technology rollouts for Toast. Leading enterprise deployments, integrations, escalations, and peer mentorship across multi-site restaurant brands.

Posted 8/21/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $73,000 - $149,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in architecting scalable configurations and managing complex multi-site Enterprise operations, with a strong focus on advanced networking, project management, and cross-functional collaboration. Proven ability to lead high-stakes rollouts and improve procedures while maintaining strong relationships with corporate IT and franchisees.

Highest-signal resume keywords

5+ Years Experience In POS, Technology, Or SaaSAdvanced Networking SkillsProject Management StrengthExperience Managing IntegrationsMaster Understanding Of Corporate IT

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Complex Hardware ImplementationSoftware Implementation At ScaleEnterprise ConfigurationsAbove-Store ReportingThird-Party IntegrationsDigital SignageKiosksAV TechnologyDrive Thru TechnologyPOS Systems

Soft Skills

Leadership By ExampleImpeccable JudgmentSelf-Starter AbilityCross-Functional Relationship BuildingInfluencing Collaboration

Industry Keywords

Multi-Unit OperationsFranchisee ManagementCorporate ITOperational NeedsRestaurant Operations WorkflowsConstruction WorkflowsPermittingElectrical WorkflowsSite Preparation WorkflowsQSR

About the role

Key responsibilities & impact

Architect complex technical setups and scalable configurations for multi-site Enterprise operations
Lead high-stakes, multi-location rollouts from design through go-live
Design display configurations, content hierarchies, and integration frameworks across dozens or hundreds of sites
Manage franchisee and corporate relationships and mitigate brand-level risks
Serve as primary escalation point for advanced hardware, software, and networking challenges
Lead cross-functional initiatives across the Enterprise deployment organization
Partner with Integrations, Product, and Sales to remove blockers for large brands
Provide internal QA for multi-unit rollouts
Mentor peers and identify workflow gaps
Present scalable solutions beyond individual projects

Requirements

What you’ll need

5+ years of combined experience in POS, technology, or SaaS
Experience implementing complex hardware and software at scale
Experience managing integrations
Advanced networking skills
Master understanding of corporate IT and operational needs
Comfort working with corporate IT leaders and regional managers
Advanced understanding of Enterprise configurations, above-store reporting, and third-party integrations, including Hotel PMS
Ability to own and drive cross-team escalations to resolution
Project management strength requiring no oversight
Ability to independently improve Enterprise procedures and complete complex, multi-phased rollouts
Impeccable judgment on complex corporate issues
Self-starter ability to navigate multi-unit operations
Ability to build cross-functional relationships and influence collaboration
Leadership by example and scalable mindset
Nice-to-have: experience with drive thru technology, digital signage, digital menu boards, kiosks, AV, or similar hardware deployments
Nice-to-have: familiarity with construction, permitting, electrical, or site preparation workflows
Nice-to-have: strong understanding of POS systems and restaurant operations workflows, or experience supporting multi-unit QSR or fast casual brands

Benefits

Comp & perks

Competitive compensation and benefits programs
Cash compensation (overtime, bonus/commissions if eligible)
Equity
Benefits supporting a healthy lifestyle
Flexibility to meet changing needs
Hybrid work model
In-person collaboration
Reasonable accommodations during the hiring process