Principal Product Manager, Configuration Platform

Toast

Principal Product Manager overseeing configuration platform at Toast, enhancing the restaurant technology experience. Driving product strategy and collaborating with engineering and design to deliver impactful solutions.

Posted 5/11/2026full-timeRemote • 🇺🇸 United StatesLead💰 $190,000 - $304,000 per yearWebsite

About the role

Key responsibilities & impact

Own and evolve the product strategy for Toast’s configuration platform, with a focus on:
Designing systems that safely manage changes to critical business data, including validation, versioning, auditability, and rollback at scale
Building and evolving a configuration platform that works for SMB, multi-unit operator, and Enterprise use cases across the Toast experience
Exploring and integrating automation and AI-assisted (‘agentic’) workflows into configuration and publishing experiences
Build platform capabilities that enable other Toast teams to develop, test, and deploy configuration-driven features independently
Build and maintain a roadmap in alignment with business OKRs, customer needs, and technical feasibility
Drive feature development from ideation through launch—writing clear specs, collaborating with engineering and design, and measuring success
Partner with customer-facing teams and other development teams to gather insights and evangelize product value
In partnership with engineering and design counterparts, lead a development team by providing clear direction, setting priorities, and fostering a culture of customer-centricity, innovation, and accountability
Embrace and advocate for the use of AI tools to accelerate product discovery, streamline execution, and explore new product experiences - helping shape how we build and what we build.

Requirements

What you’ll need

8+ years of product management experience, including significant ownership of a technical platform or infrastructure products
Strong track record of delivering user-facing features in fast-paced environments
Experience working on systems involving APIs, data models, or distributed architecture
Analytical rigor—you use data to make decisions and validate assumptions
Empathy for restaurants and a passion for improving their day-to-day
Excellent communication skills and ability to influence without authority.

Benefits

Comp & perks

Competitive compensation
Cash compensation (including overtime, bonus/commissions if eligible)
Equity
Benefits package

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product strategysystem designversioningauditabilityrollbackautomationAI-assisted workflowsfeature developmentAPIsdata models

Soft Skills

communication skillsinfluence without authoritycustomer-centricityinnovationaccountabilityanalytical rigorempathy