Toast

Senior Product Manager, Configuration Platform

Toast

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $138,000 - $221,000 per year

Job Level

Senior

About the role

  • Own and evolve the product strategy for Toast’s configuration platform, with a focus on:
  • Designing systems that safely manage changes to critical business data, including validation, versioning, auditability, and rollback at scale
  • Building and evolving a configuration platform that works for SMB, multi-unit operator, and Enterprise use cases across the Toast experience
  • Exploring and integrating automation and AI-assisted (‘agentic’) workflows into configuration and publishing experiences
  • Build platform capabilities that enable other Toast teams to develop, test, and deploy configuration-driven features independently
  • Build and maintain a roadmap in alignment with business OKRs, customer needs, and technical feasibility
  • Drive feature development from ideation through launch—writing clear specs, collaborating with engineering and design, and measuring success
  • Partner with customer-facing teams and other development teams to gather insights and evangelize product value
  • In partnership with engineering and design counterparts, lead a development team by providing clear direction, setting priorities, and fostering a culture of customer-centricity, innovation, and accountability
  • Embrace and advocate for the use of AI tools to accelerate product discovery, streamline execution, and explore new product experiences - helping shape how we build and what we build.

Requirements

  • 5+ years of product management experience, preferably with platform or POS products
  • Strong track record of delivering user-facing features in fast-paced environments
  • Experience working on systems involving APIs, data models, or distributed architecture
  • Analytical rigor—you use data to make decisions and validate assumptions
  • Empathy for restaurants and a passion for improving their day-to-day
  • Excellent communication skills and ability to influence without authority.
Benefits
  • Competitive compensation and benefits programs
  • Flexible to meet Toasters’ changing needs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product strategysystem designversioningauditabilityrollbackautomationAI-assisted workflowsfeature developmentAPIsdata models
Soft Skills
communication skillsinfluence without authoritycustomer-centricityinnovationaccountabilityanalytical rigorempathy