Toast

Associate, Internal & External Event Marketing

Toast

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $69,000 - $110,000 per year

About the role

  • Support the planning and execution of a mix of internal and external events, including (but not limited to) team trainings, company-wide programs, tradeshows, and customer-facing experiences.
  • Manage event logistics such as venue and vendor coordination, travel arrangements, shipping, materials preparation, and onsite attendee experience.
  • Partner cross-functionally with teams across Toast (Marketing, Sales, People, Communications, Product, Customer Success, and more) to ensure events align with business priorities and goals.
  • Help ensure consistency and quality across all events, supporting in-person, virtual, and hybrid experiences.
  • Maintain event timelines, calendars, and detailed checklists to keep programs on track and well-executed.
  • Assist with budget tracking, forecasting, vendor invoicing, and basic ROI or performance reporting for assigned events.
  • Support staffing coordination, schedules, and onsite expectations for internal teams participating in events.
  • Partner closely with Marketing Operations (MOPs) to support event setup, tracking, and reporting, including registration data, lead uploads, campaign attribution, and performance dashboards.
  • Support post-event follow-up including surveys, reporting, documentation of learnings, and recommendations for improvement.
  • Serve as a key point of contact for vendors, venues, agencies, and third-party partners as needed.
  • Contribute to the development of repeatable processes, templates, and playbooks for both internal and external programs.

Requirements

  • 1-3 years of event planning or coordination experience across internal events, external events, or both.
  • Proven ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment.
  • Highly organized, detail-oriented, and resourceful with strong project management skills.
  • Strong communicator with the ability to collaborate effectively across cross-functional stakeholders.
  • Comfortable working with vendors, venues, agencies, and external partners.
  • Experience supporting budgets and tracking expenses for events or programs.
  • Familiarity with registration platforms (Cvent, Bizzabo) and CRM or project management tools preferred.
  • Strong written communication skills, including experience supporting event emails, landing pages, or internal communications.
  • Ability to thrive in ambiguity and adapt quickly as priorities evolve.
  • Positive, solutions-oriented mindset and strong team player.
  • Self-motivated and eager to continuously improve event quality, efficiency, and impact.
  • Willingness to travel approximately 10-15%, including some weekends.
Benefits
  • Competitive compensation and benefits programs
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities
  • Bonuses
  • Stock options
  • Equipment allowances
  • Wellness programs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
event planningevent coordinationbudget trackingperformance reportingproject management
Soft Skills
highly organizeddetail-orientedstrong communicatorcollaborativeresourcefulsolutions-orientedself-motivatedteam playerability to thrive in ambiguity