Senior Software Engineer, Care Experience
Toast
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $138,000 - $221,000 per year
Job Level
About the role
- Design, build, and operate core components of Support Technology platforms
- Own and evolve backend services, workflows, and integrations
- Contribute to the reliability, performance, and scalability of support systems
- Partner closely with product, design, AI, and operations teams
- Develop and integrate AI-driven capabilities for support workflows
- Participate in technical design and architecture discussions
- Mentor and support other engineers through code reviews and technical guidance
Requirements
- 5+ years of experience in software engineering
- Strong background building and maintaining production systems using Java, Kotlin, or other object-oriented languages
- Experience designing and operating APIs and services that support customer-facing or internal tools
- Proficient with AI tooling such as Cursor, Claude, and MCP servers
- Proven ability to own complex features or projects end-to-end
- Experience shipping and operating business-critical systems with focus on reliability, performance, and operational excellence
- Ability to collaborate effectively across teams
Benefits
- Competitive compensation and benefits programs
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
- Equity (if eligible)
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
JavaKotlinAPIsobject-oriented programmingAI-driven capabilitiesproduction systemsreliabilityperformancescalabilitytechnical design
Soft Skills
collaborationmentorshiptechnical guidancecode reviewscommunication