Product strategy & roadmap for Toast-managed networking across hardware, firmware, dashboards, observability, and support tooling
Owning the end-to-end connectivity experiences and building the next generation management tools for Toast networking devices
Discover customer pain points and unmet needs and drive for high quality feature requests
Develop Product Requirements Documents to drive hardware development, as well as communicate feature requests to the engineering team in a fast-paced environment
Deeply understand the competitive landscape and strategize and prioritize resources so we build the best products to win
Lead by influence. Work closely with the Toast product, UX, engineering and operations teams to support business needs, develop business case, justify the ROI, and owning the product roadmap
Work closely with the Marketing, Finance, Operations and Customer Success teams to execute flawless launches
Source new networking products and drive the qualification of the product internally and externally
Analyze and track product KPIs to understand how hardware products are performing in the field post launch

Requirements

5+ years of Product Management experience (or equivalent)
Proven ability to lead products that sit at the intersection of software + hardware + operations, with many internal stakeholders.
Strong technical fluency in networking fundamentals such as VLANs, SSIDs, firewalls, captive portals, observability and telemetry.
Track record of shipping products that measurably improve reliability, operational efficiency, or support outcomes.
Excellent cross-functional leadership: you can align teams without direct authority and drive execution in ambiguity.

Benefits

Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs.
Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Product ManagementProduct Requirements DocumentsNetworking fundamentalsVLANsSSIDsFirewallsCaptive portalsObservabilityTelemetryKPI analysis

Soft Skills

Cross-functional leadershipInfluenceCommunicationCollaborationProblem-solvingStrategic thinkingCustomer focusExecution in ambiguityStakeholder managementBusiness case development