Associate – Referral Marketing
Toast
full-time
Posted on:
Location Type: Remote
Location: Massachusetts • United States
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Salary
💰 $69,000 - $110,000 per year
About the role
- Build and launch multi-channel referral touchpoints, including emails, in-product placements, and social posts designed to drive customer engagement.
- Support Sales activation by creating and maintaining the one-pagers, slide decks, and email templates that empower our teams to generate referrals.
- Execute targeted referral initiatives for specific business units, including Retail, International, and Strategic Cuisine.
- Partner with Marketing, Sales, and Care to ensure a seamless advocate experience and identify gaps in the existing referral journey.
- Continuously evaluate the referral journey to identify ways to simplify the experience for our advocates and improve efficiencies for our internal teams.
Requirements
- 1+ year of experience in marketing execution, growth marketing, or managing referral/loyalty programs.
- Strong written communication skills with the ability to write engaging, human-centric copy that resonates with our community of business owners.
- Experience with marketing technology (e.g., Salesforce, Marketo, or specific referral platforms).
- Meticulous executor who understands that the small things matter.
- The ability to remain organized and positive in a high-growth environment.
- A genuine interest in the hospitality and retail industries.
Benefits
- Competitive compensation and benefits programs
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
- Cash compensation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
marketing executiongrowth marketingreferral programsloyalty programscopywriting
Soft Skills
written communicationorganizational skillsattention to detailpositive attitude