Toast

Collections Representative

Toast

full-time

Posted on:

Location Type: Remote

Location: Massachusetts • United States

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Salary

💰 $49,000 - $78,000 per year

About the role

  • Manage and track incoming payments
  • Manage account statuses
  • Identify and solve inconsistencies
  • Regularly update accounts receivable database
  • Inform clients on their outstanding debts and deadlines
  • Answer client inquiries and address any issues that may arise
  • Work closely with other support teams to ensure customer issues are resolved timely and completely

Requirements

  • General knowledge of cash applications and accounts receivable
  • Attentive to detail and goal oriented
  • Strong communicator with an ability to communicate status check-ins with leadership
  • High degree of accuracy in a fast-paced environment
  • Applicable accounting, billing, collections experience
Benefits
  • Competitive compensation and benefits programs
  • Cash compensation (overtime, bonus/commissions, if eligible)
  • Equity (if eligible)
  • Flexibility to meet Toasters’ changing needs
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
cash applicationsaccounts receivablebillingcollections
Soft Skills
attention to detailgoal orientedstrong communicatorability to communicatehigh degree of accuracy