Product Manager – Maintenance Platform, 10+ years exp.

TMS

Product Manager leading the maintenance platform development. Driving product strategy and execution to improve maintenance operations and resident experience.

Posted 6/10/2026contractRemote • Arlington • Virginia • 🇺🇸 United StatesSeniorLeadWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

product managementworkflow optimizationdata analysisAI integrationautomation toolswork order managementpreventive maintenanceuser feedback analysissuccess metrics definitionB2B SaaS

Soft Skills

stakeholder managementcross-functional leadershipanalytical mindsetcommunicationcollaborationproblem-solvingstrategic thinkingadaptabilitydecision-makinguser-centric approach

Tools & Technologies

PMSCRMmiddlewaredata flow systemsautomation platformsAI/ML productswork order systemsoperations platformsresident communication toolsinspections software

Industry Keywords

product roadmapscalable product solutionsend-to-end deliverypilot programsAI performance evaluationoperational reliabilitydata qualityresident engagementtechnician productivitybusiness needs translation

About the role

Key responsibilities & impact

Define and execute the product roadmap for the maintenance platform, including work order management, inspections, preventive maintenance, and resident communication
Partner with Operations, Engineering, and external vendors to translate business needs into scalable product solutions
Own end-to-end delivery—from requirements and prioritization through launch and iteration
Optimize workflows across key areas such as scheduling, technician productivity, and automated resident engagement
Drive integration strategy (e.g., PMS, CRM, middleware) to ensure seamless data flow and system interoperability
Leverage data and user feedback to continuously improve product performance and adoption
Support pilot programs and scale successful solutions across the portfolio
Identify opportunities to leverage AI to automate workflows (e.g., work order intake, routing, communication)
Partner with engineering on AI-enabled features such as recommendation engines, automation, and workflow optimization
Define success metrics and evaluate AI performance (accuracy, efficiency, user adoption)
Ensure responsible AI usage, including data quality, transparency, and operational reliability.

Requirements

What you’ll need

10+ years exp.
5+ years of product management experience, preferably in B2B SaaS, operations, or platform products
Experience building workflow-based products (e.g., work order systems, CRM, or operations platforms)
Familiarity with AI/ML-driven products or automation tools (hands-on experience not required, but strong product sense expected)
Strong stakeholder management and cross-functional leadership skills
Analytical mindset with experience using data to inform product decisions.

Benefits

Comp & perks

All your information will be kept confidential according to EEO guidelines.