Employee Services HR Manager

TMEIC

Employee Services HR Manager developing and leading HR operations and employee service delivery. Collaborating with HR leaders to align strategies with business goals in a hybrid work environment.

Posted 6/17/2026full-timeHouston • Texas • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

Develop and lead an employee services function delivering consistent, compliant, and scalable services
Enable HR Business Partnership and Centers of Excellence (COEs) to focus on strategic work
Design, implement, and evolve TMEIC’s 1HR model
Serve as a strategic partner to HRD, HRBPs and COE leaders
Drive change management efforts associated with new HR processes, systems, and service delivery approaches
Contribute to long term HR strategy by identifying opportunities to improve efficiency, consistency, compliance, and employee experience
Implement and manage a tiered HR support model
Define, and provide insights around employee services satisfaction metrics
Develop and maintain HR knowledge articles, FAQs, and process guides
Partner with HR Systems to expand employee and manager self service
Reduce dependency on manual support through documentation and automation
Manage operational performance of HR vendors
Facilitate negotiations and execute contracts with external vendors
Own the administration and continuous optimization of HRIS platforms
Develop, analyze, and maintain regular and accurate recruitment data extracts and reports
Facilitate training regarding HR practices, compliance, and employment law
Ensure compliance with legal and regulatory requirements throughout the recruitment process
Consult with and advise managers on HR business process
Provide consultative, administrative, and technical guidance in the development and implementation of HR programs
Identify, develop, recommend, implement and update methods and materials to improve HR programs and communication
Monitor and report on human resource trends, best practices, and legislative issues and changes to management

Requirements

What you’ll need

Bachelor’s degree in HR, business, or related field, or equivalent via education and/or work experience
10 years’ human resources experience in HR operations, shared services, or employee services corporate environments
2 years’ of people leadership experience
Demonstrated experience with employee lifecycle processes
Demonstrated knowledge of applicable legislation and regulatory guidelines, and their impact on HR and other business processes
Demonstrated knowledge and application of HR operational policies, procedures, and practices
Demonstrated passion for excellence and taking initiative
Demonstrated skills in independent decision-making, influencing, negotiating, and analytical and creative problem-solving; sound business judgment; and the drive to achieve results
Demonstrated success developing, implementing, measuring, and improving effective programs in an HR functional area
Demonstrated success leading teams to achieve business goals and objectives
Working knowledge of an ATS
Working knowledge of recruiting platforms, technologies, and networking tools
Demonstrated effective relationship management skills with demonstrated experience establishing credibility and partnering with leaders to identify talent gaps, needs, risk, and plans for actions
Demonstrated successful working relationships with clients, suppliers, and other internal and external contacts
Demonstrated successful and positive personal leadership, interpersonal, organizational, administrative, and communication skills
Demonstrated continuous improvement in areas of responsibility
Proficiency in MS Office
Availability to travel, domestically and internationally, less than 10%

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

HR operationsemployee lifecycle processesHR operational policiesHRIS platformsrecruitment data analysiscompliance with employment lawchange managementprocess documentationautomationprogram development

Soft Skills

people leadershipindependent decision-makinginfluencingnegotiatinganalytical problem-solvingcreative problem-solvingrelationship managementorganizational skillscommunication skillsinitiative