TMA (The Marketing Arm)

Account Supervisor, Field Marketing

TMA (The Marketing Arm)

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Oversee all executional aspects of program development: strategy, creative development, production, budgeting, and measurement.
  • Build and maintain strong relationships with clients, vendors, and internal teams.
  • Lead client presentations, meetings, and training sessions with clarity and professionalism.
  • Communicate effectively and provide clear, actionable feedback to internal teams.
  • Translate client feedback into well-informed strategic and tactical direction.
  • Contribute thought leadership and strategic recommendations that support client goals.
  • Solve problems proactively with effective, efficient solutions.
  • Assess and improve agency workflows and processes for better outcomes.
  • Manage day-to-day client communications, campaign tracking, and budget reporting.

Requirements

  • 6+ years of experience in a client service or account management role, ideally within a marketing/advertising agency.
  • Military client experience or personal military background is a plus but not required.
  • Familiarity with Integrated Agency Teams (IATs) and interagency collaboration is a plus.
  • Experience in both traditional and digital media channels is beneficial.
  • Strong written and verbal communication skills.
  • Demonstrated ability to manage complex projects across multiple teams.
  • Self-starter with a solutions-focused mindset and ability to lead with minimal direction.
  • High level of comfort working with creative processes and production timelines.
  • Exceptional organizational and time management skills.
  • Expert in managing budgets and finding cost-effective solutions to complex challenges.
  • Skilled in Microsoft Office Suite, particularly Excel and PowerPoint.
  • Comfortable engaging with all levels of management and client stakeholders.
  • Energetic, optimistic, and team oriented.
  • Willingness to travel as needed.
Benefits
  • Competitive vacation plan, sick days and personal days to prioritize your mental health
  • Parental leave
  • Comprehensive Medical, Dental and Vision plans
  • 401K Retirement Savings Plan
  • Employee Stock Purchase Plan

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
client serviceaccount managementproject managementbudget managementcampaign trackingtraditional mediadigital mediacreative developmentproductionstrategic recommendations
Soft skills
communicationproblem-solvingorganizational skillstime managementleadershiprelationship buildingself-startersolutions-focused mindsetclarityteam-oriented