Data Analyst

• Analyze pharmaceutical prescribing, claims, copay, CRM, and promotional activity data to evaluate client program performance and identify actionable trends
• Develop and maintain Tableau dashboards and recurring client reports using MedScout, Veeva, Salesforce, RingCentral, and other client data sources
• Measure VSR and VRM performance using activity, engagement, prescribing, market-share, and client-specific KPIs
• Support HCP targeting and segmentation to prioritize opportunities and improve target prioritization and call-plan effectiveness
• Integrate RingCentral activity with CRM data to assess call volume, reach, engagement, target-list adherence, and promotional effectiveness
• Analyze copay and pharmacy claims data, including approved, rejected, and reversed claims and rejection codes, to identify patient-access and reimbursement opportunities
• Translate analytical findings into business recommendations for FX2 leadership, Performance Management, and client teams
• Prepare analytics and insights for weekly reporting, client business reviews, and program optimization discussions
• Maintain data quality and reporting consistency while enhancing analytics processes, dashboards, and client-facing capabilities

TJP

Associate Director, Data Analytics