TixTrack

Engineering Manager

• Lead, mentor, and grow the engineering team through regular one-on-ones, in-the-moment coaching, and goal-setting sessions, providing technical guidance to foster a culture of continuous improvement.
• Oversee the software development lifecycle, ensuring projects are delivered on time and within scope.
• Manage team capacity and workload, ensuring balanced distribution of tasks and responsibilities.
• Direct your team’s execution using a servant and transformational leadership style, ensuring high velocity and quality in deliverables.
• Participate in architectural discussions, code reviews, and troubleshooting to maintain high-quality code.
• Partner with product managers and designers to define project requirements and implement the Empowered Product Team model, ensuring alignment on goals and shared understanding of project vision.
• Foster long-term thinking and creative solutions that enhance customer experiences and drive product success.
• Proactively identify opportunities for process improvements, automation, and optimization to enhance team effectiveness while maintaining high velocity, ownership, and accountability.
• Represent your engineering team in cross-functional projects and engage with other leaders and stakeholders to advocate for the team’s needs and contributions.
• Stay current with technology trends and engineering best practices.
• Encourage the team to explore new methodologies and tools.
• Identify and recommend organizational changes to improve team effectiveness and overall productivity.
• Promote a culture of experimentation and iteration in the software development process, encouraging innovation and creative problem-solving.

Product Manager

• Own the API as a product.
• Drive the strategy to bring our API to full parity with our consumer white-label ordering platform, ensuring partners and integrators have access to the same capabilities as our native experience.
• Ensure platform reliability and scale.
• Partner with Engineering to define and monitor standards for API performance, security, and uptime.
• Launch and expand integrations.
• Become the expert on our competitive landscape.
• Shape the partner ecosystem strategy.
• Drive data-informed decisions.
• Collaborate deeply with Engineering and Design.
• Be the voice of our integration customers.
• Align with the broader product roadmap.

Engineering Manager

Senior Product Manager, Partners & Integrations