Salary
💰 $128,600 - $180,000 per year
About the role
- Build, maintain, and grow long-term, high-value relationships with key accounts across fitness chains and strategic partners.
- Develop and execute strategic account plans that align with customer objectives and drive revenue growth.
- Negotiate and manage complex, multi-year contracts with fitness organizations.
- Lead, mentor, and develop a team of Strategic Account Directors/Managers to achieve individual and team targets.
- Partner with marketing, product, operations, and customer success teams to deliver seamless client experiences.
- Analyze account performance, market trends, and competitor activity to inform strategic planning.
- Serve as an executive sponsor for key accounts, ensuring the highest level of client satisfaction.
- Drive contract renewals, upsells, cross-sells, and partnership expansions.
- Represent the company at industry events, conferences, and client meetings as a trusted brand ambassador.
- Develop and execute strategic account plans to deliver benefit for Medicare Advantage and commercial health plan partners.
- Cultivate and maintain executive-level relationships with internal and external executive decision-makers.
- Identify and deliver opportunities to expand program adoption, drive member engagement, and manage contract value through renewals, upsells, and new initiatives.
- Lead a team of Strategic Account Managers to deliver on revenue, retention, P&L, and client/partner satisfaction goals.
- Collaborate cross-functionally with operations, product, marketing, and finance to deliver tailored approaches for each strategic account.
- Serve as an executive sponsor for key accounts, ensuring proactive communication, alignment on goals, and rapid resolution of issues.
Requirements
- 10+ years of experience in enterprise sales, strategic account management, or business development, ideally in the fitness, health & wellness, hospitality, or related industries.
- Proven track record managing multimillion-dollar accounts and consistently exceeding revenue targets.
- Exceptional negotiation, communication, and relationship-building skills at all organizational levels.
- Strong leadership experience, including hiring, coaching, and developing high-performing teams.
- Ability to think strategically while executing tactically in a fast-paced, dynamic environment.
- Strong analytical skills with experience using data to drive decision-making.
- Demonstrated success in developing and executing long-term partnership strategies aligned with company objectives.