Operations

• Serves as the primary point of contact to participating locations for day-to-day service delivery
• Creates and builds relationships with fitness provider location management and staff via telephonic and electronic communications
• Resolves issues and directs appropriate resources and staff to assure successful service delivery
• Supports new contract and new location implementations
• Supports contract renewal discussions by capturing partner feedback
• Provides business consultation to participating locations using tool kits and other member engagement materials
• Follows up on customer service issues with fitness provider locations, members, and health plans

Senior Account Operations Specialist

Radar Operations Engineer

Supplier Quality Engineer – Industrialization

Supplier Quality Operations Engineer

Senior Manager, Operations – Connectivity Solutions

Supervisor, Mid Revenue Cycle – Integrity Operations Coding Denials