Tive Inc

IT Support

• Resolve technical issues for end users on Windows and macOS systems
• Troubleshoot basic network and connectivity problems
• Set up and provision new IT equipment, including laptops, monitors, and peripherals
• Support the ongoing documentation and improvement of systems and processes
• Manage IT assets by tracking new inventory and service or repair activity
• Train end users on the proper use of technology and software
• Assist with phone system management
• Maintain a clean and organized work environment
• Support the IT Manager with additional projects as needed

Help Desk Technician