Bilingual Care Coordinator

Titanium Healthcare Inc.

Bilingual Care Coordinator managing member care plans, referrals, documentation, and monthly visits for Titanium Healthcare. Supporting compassionate, coordinated healthcare across Snohomish County through community-based member services.

Posted 8/17/2026full-timeEverett • Washington • 🇺🇸 United StatesJunior💰 $25 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in care coordination, member enrollment, and community resource navigation while ensuring compliance with healthcare ethics and confidentiality. Proficient in communication and documentation within electronic health record systems to support member care and collaboration with healthcare professionals.

Highest-signal resume keywords

Care CoordinationBilingual CommunicationBLS CertificationHealthcare ExperienceEHR Documentation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Care Plan InitiationMember EnrollmentCommunity Resource KnowledgeProblem-SolvingOrganizational SkillsAttention to DetailAbility to Lift 20–25 PoundsMicrosoft Office ProficiencyTyping ProficiencyAbility to Operate a Vehicle

Soft Skills

Clear CommunicationLogical ReasoningIndependenceCommitment to ConfidentialityInterpersonal Skills

Tools & Technologies

EHR SystemVirtual PlatformsEmailComputerHandheld/Mobile Devices

Certifications & Qualifications

BLS CertificationDriver's License

Industry Keywords

HealthcareSocial WorkCare CoordinationPatient ConfidentialityCommunity Support Services

About the role

Key responsibilities & impact

Maintain a caseload of up to 50 members and conduct monthly in-person visits
Review and interview potential members to verify eligibility for enrollment in the Health Homes Program
Complete referrals and follow up to ensure continuity of care
Orient and educate members and families about the Care Coordinator role, treatments, procedures, medications, and continuing care
Initiate and reassess care plans in coordination with healthcare providers
Collaborate with healthcare professionals, community and social support services, and company employees
Document care and member encounters accurately and timely in the EHR system
Check in with assigned members and schedule appointments
Communicate member progress and care needs to providers and the care team
Explain and translate care information on behalf of members when necessary
Address member questions, process requests, and investigate or direct complaints
Enroll and disenroll members according to established policies
Maintain knowledge of housing, financial, transportation, food, and other community resources
Follow protocols for pain, safety, and mental health concerns and create safety plans when necessary
Recognize and appropriately report signs of child and elder abuse
Follow departmental, companywide, safety, and injury-prevention policies
Perform other assigned or required duties

Requirements

What you’ll need

Fluent in English, written and verbal
Bilingual in Spanish, Russian, Arabic, or Vietnamese
Bachelor’s degree in sociology, social work, public health, physiology, or a related field
Minimum 1+ years of experience in healthcare, social work, or care coordination
Current and valid driver’s license with a clean driving record
Reliable transportation and proof of auto insurance
Current BLS certification from the American Heart Association upon start date
Distraction-free home workspace with a secure internet connection
Clear in-person, telephone, and electronic communication ability
Adequate hearing and vision, with corrective devices if necessary
Problem-solving and logical reasoning ability
Excellent organizational skills and attention to detail
Commitment to patient confidentiality and healthcare ethics
Ability to lift, carry, push, or pull 20–25 pounds
Ability to climb stairs and navigate uneven terrain
Ability to bend, reach, remain stationary, move around the office, and travel throughout the community
Ability to operate a vehicle and travel to member visits, meetings, and events
Ability to work independently within established policies and procedures
Computer, email, virtual platform, and Microsoft Office proficiency
Frequent computer, keyboard, and handheld/mobile device use
Ability to type for extended periods

Benefits

Comp & perks

Mileage reimbursement for business-related travel
12 paid holidays
Up to 15 days of accrued PTO
Additional paid time for sick leave, jury duty, bereavement, reproductive loss, and therapy
Hybrid work model and flexibility
Medical, dental, and vision benefits; up to 100% of employee premium and 50% of dependent premiums depending on plan
Unlimited therapy sessions funded 100% by Titanium Healthcare
Flexible Spending, Health Savings, and Dependent Care Accounts
Life/AD&D insurance funded 100% by Titanium Healthcare
Supplemental Short-Term Disability
Employee Assistance Programs
Pet insurance
401(k) plan
Career development and growth opportunities