Chief Technology Officer

• Act as the operational and strategic right hand to the Group CTO, providing oversight across financials, risk, suppliers, governance, and delivery.
• Own the creation and maintenance of an executive-level dashboard providing real-time visibility on key technology metrics.
• Track budget vs actual spend, forecast future spend, explain variances, and ensure cost control across the technology function in collaboration with the Finance team.
• Maintain supplier oversight, track contract renewals, schedule supplier reviews, assess performance, and monitor spend across vendors.
• Identify, track, and manage technology risks, including operational risks, technical debt, security vulnerabilities, and audit actions.
• Aggregate and report on project risks/issues, Agile performance metrics, and track progress on forecasted business benefits.
• Maintain org structures, track performance ratings, e-learning completion, department objectives, and individual/team performance.
• Ensure technology governance frameworks are followed, supporting leadership with structured decision-making insights.
• Act as a key liaison between the Group CTO, leadership team, and other stakeholders to ensure alignment on priorities.
• Identify inefficiencies in operational workflows and recommend improvements to enhance productivity.
• Support the Group CTO with special projects, board reporting, and any urgent initiatives requiring structured execution.
• Adhere to all FCA regulations and Consumer Duty outcomes.

Head of Business Management, CTO

Head of Technology Implementation