Fulfillment IT Specialist
Belden Inc.
Senior IT Specialist
Titan Environmental Containment & Titan USA
full-time
Posted on:
Location: New York • 🇺🇸 United States
Visit company websiteSalary
💰 $100,000 - $110,000 per year
Job Level
Senior
Tech Stack
AWSAzureCloudCyber SecurityFirewallsITSMJamfLinuxMacOS
About the role
- Onboard new employees by setting up laptops and providing them with the equipment/tech as needed.
- Manage all aspects of SaaS applications within our tech stack, ensuring seamless access for tools like GSuite, Zoom, and Slack.
- Provide comprehensive IT support across all levels, from Tier 1 helpdesk issues to advanced troubleshooting.
- Manage, maintain, and enhance IT infrastructure, including servers, cloud platforms, and endpoint devices.
- Implement and oversee cybersecurity best practices, ensuring compliance with industry standards and mitigating security risks alongside our compliance team.
- Lead the integration of AI and automation tools to improve workflows and optimize IT operations internally.
- Act as the primary point of contact for technical escalations and critical IT incidents.
- Develop and enforce IT policies, documentation, and training materials for employees.
- Collaborate with engineering and data teams to ensure seamless technology integration.
- Evaluate, deploy, and manage IT tools, software, and SaaS platforms to support business needs.
- Monitor and optimize network performance, backups, and disaster recovery plans.
- Upkeep our inventory management (Laptops, desktops, accessories, etc)
- Maintain vendor relationships and manage IT procurement processes.
- Offboard employees and ensure appropriate access is revoked and security protocols are in place and upheld.
Requirements
- 5+ years of IT support experience, preferably in a fast-paced startup or fintech environment.
- Extensive knowledge of macOS, along with proficiency in Windows, Linux, and cloud environments such as AWS, Azure, or Google Cloud.
- Proven experience managing Mobile Device Management (MDM) solutions such as Kandji or Jamf.
- Experience with identity and access management using Okta.
- Experience with cybersecurity frameworks (SOC 2, ISO 27001, NIST) and security best practices.
- Familiarity with Kandji, Okta, and AI-driven IT tools.
- Expertise in networking, VPNs, firewalls, and troubleshooting connectivity issues.
- Proficiency in scripting and automation.
- Hands-on experience with ITSM tools, endpoint management, and asset tracking solutions.
- Strong analytical, problem-solving, and communication skills.
- Ability to work independently and proactively, manage multiple priorities, and drive innovation.
