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Titan AI

VP of Site Reliability

Titan AI

VP of Site Reliability managing SRE and operational functions for banking AI software company. Leading engineering practices and ensuring reliable platform deployment for financial institutions.

Posted 5/27/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies
AWSGoogle Cloud PlatformMongoDBServiceNow

About the role

Key responsibilities & impact
  • Build the SRE practice and operate it yourself first: SLO framework, on-call rotation, and incident command process.
  • Write the SLOs, run the rotation, lead incident response at live bank customers, and produce the postmortems.
  • Define severity tiers, SLA commitments per customer tier, and escalation paths for production support.
  • Set the operating system across all four engineering lanes: sprint discipline, release rituals, code review standards, change management evidence.

Requirements

What you’ll need
  • Ten or more years in engineering.
  • At least five years personally building SRE or platform operations functions at a software company selling into enterprise or regulated markets.
  • Experience with companies that ship software to customers and operate it at scale: ServiceNow, MongoDB, AWS, GCP, or comparable.
  • Manage multi-tenant and multi-deployment-model infrastructure and know the last-mile complexity that comes with it.
  • Write SLOs that people actually use.
  • Stood up an on-call rotation from nothing.
  • Technical owner during a production incident and know what it costs to not have a process.
  • Earn trust from senior engineers without leaning on title.
  • Self-starter focused on building processes and infrastructure.

Benefits

Comp & perks
  • Competitive base and meaningful equity.
  • Atlanta, GA strongly preferred. West Coast considered on a case-by-case basis. Remote-friendly for the right candidate.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
SRESLO frameworkincident responseseverity tiersSLA commitmentschange managementmulti-tenant infrastructuremulti-deployment-model infrastructureprocess buildingpostmortems
Soft Skills
self-startertrust buildingleadershipcommunicationorganizational skillsincident commandcollaborationproblem-solvingfocus on processesadaptability