Senior Business Systems Analyst
HubSpot
ERPGoSQL
Customer Success and Implementation Specialist
TIP Group
full-time
Posted on:
Origin: • 🇺🇸 United States • California, Colorado, Illinois, Tennessee
Visit company websiteSalary
💰 $90,000 - $120,000 per year
Job Level
JuniorMid-Level
Tech Stack
ERP
About the role
- TRAILD is a high-growth SaaS company that Streamlines, Automates and Protects businesses from fraud, errors and mistakes. Our specialised Accounts Payable software integrates with leading business ERP systems like SYSPRO, Acumatica, MYOB, and IFS to help clients make their AP process more efficient and secure. The Role: Work closely with clients to understand business requirements, configure software to meet their needs, and support implementation and onboarding. Key Responsibilities: Effectively manage the onboarding and implementation of new clients. Provide user training, ongoing support and troubleshooting. Collaborate with product and technology teams to improve the software and service.
Requirements
- Proven experience in a software implementation and customer support role Ability to problem solve and be resourceful Experience with ERP or accounting systems (eg. SYSPRO, Acumatica, IFS) is a plus Prior experience thriving in a fast-paced startup/scale up environment Exceptional people and communication skills Intrapreunership and proactiveness Strong collaborator with an attitude embracing growth, hands-on execution, adaptability, and the scale-up spirit.
