TIP Group

Acumatica Functional Engineer

TIP Group

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇦🇺 Australia

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Job Level

Mid-LevelSenior

Tech Stack

ERP

About the role

  • Provide exceptional technical support to clients, particularly with escalated issues or complex ERP-related inquiries.
  • Assist the Sales team to demonstrate how TRAILD can help prospects streamline, automate, and protect their accounts payable processes.
  • Configure, test, and troubleshoot technical integrations to ensure seamless deployment and user adoption.
  • Collaborate with customers to understand business requirements and deliver tailored ERP/AP solutions.
  • Lead and support client implementations of TRAILD’s AP automation platform with Acumatica.
  • Create and maintain clear documentation, technical notes, and knowledge base articles.
  • Partner cross-functionally with Sales, Product, Customer Success, and Technology teams to ensure customer success and solution excellence.

Requirements

  • 3+ years of experience with Acumatica or MYOB Advanced (administration, development, or solution consulting)
  • Strong understanding of ERP systems, SaaS products, and financial processes, particularly Accounts Payable.
  • Comfortable reading and understanding code — not a developer, but confident navigating integrations and data flows.
  • Experience with additional ERPs such as SYSPRO, SAP B1, or NetSuite is highly regarded.
  • Proven ability to diagnose technical issues and collaborate cross-functionally to solve them.
  • Confident, articulate, and professional when interacting with customers.
  • Curious, adaptable, and eager to grow within a fast-paced, global scale-up.
  • Comfortable working remotely or in a hybrid team setup.
  • A strong collaborator with an attitude that embraces growth, hands-on execution, and continuous improvement.
Benefits
  • Flexibility : We offer a range of remote, hybrid, and flexible working options.
  • Global Team : We are growing across APAC, NA, and EMEA, with team members around the world.
  • Employee Satisfaction : Our team genuinely loves working at TRAILD—we scored an 85 eNPS on our 2025 survey!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
AcumaticaMYOB AdvancedSYSPROSAP B1NetSuiteERP systemsSaaS productsAccounts Payabletechnical integrationstroubleshooting
Soft skills
technical supportcollaborationcommunicationproblem-solvingadaptabilitycuriosityprofessionalismgrowth mindsethands-on executioncontinuous improvement