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About the role
Key responsibilities & impact- Foster strong, transparent relationships with clients, providing them with regular updates on project status, issues, and resolutions.
- Utilize a deep understanding of the clients' business, industry trends, and KPIs to offer strategic guidance and impactful solutions.
- Lead the development of budgets and forecasts with clients, ensuring that budget is being used in the most efficient manner and clients are billed correctly.
- Develop a thorough understanding of each client's industry, business challenges, and goals to tailor strategies that drive measurable results.
- Engage with Tinuiti's internal teams to contribute positively towards client project outcomes and strategic initiatives.
- Act as a point of contact for client communications, ensuring that clients receive timely updates on project progress and outcomes. Address client concerns, resolving issues swiftly and efficiently to maintain client satisfaction.
- Equip clients with the knowledge and confidence to speak about strategic directions and decisions, reinforcing their trust in our expertise.
- Maintain and apply an in-depth knowledge of market developments, emerging trends, and best practices of the client’s business, enhancing client strategies and recommendations.
- Leverage strong knowledge of multiple digital channels (SEM, SEO, CRO, Social, Shopping, Display, etc.) to develop strategic plans, clearly tying channel recommendations to the client’s business goals.
Requirements
What you’ll need- 5-7 years of experience in Client Partner roles with a proven track record of executing successful campaigns.
- Expertise in multiple digital platforms and how they work together.
- Google Analytics.
- Project Management tools.
- Research tools such as: Pathmatics, SimilarWeb, Kantar/Vivvix, Resonate, Commspoint.
- Demonstrated success analyzing data and using analytics tools to drive marketing decisions.
- Advanced computer skills including Microsoft Excel & PowerPoint.
- Ability to multitask, prioritize, and manage time effectively across clients, multiple partner relationships, and internal initiatives.
- Excellent communication and interpersonal skills, with the ability to work effectively with external and internal teams.
Benefits
Comp & perks- Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged. When you prioritize time for yourself, you're able to bring your best self to work.
- 16 paid holidays, including multiple long weekends, to ensure you have dedicated time to step away and disconnect.
- Medical, Dental, Group Life Insurance and Income Protection
- Pension Scheme with an employer match of up to 5% of your contributions
- Help@Hand Wellbeing services
- Thankful giving
- Birthing parents will receive 16 weeks of leave with 100% pay (additional leave time available per statutory leave requirements).
- Non-Birthing parents will receive 4 weeks of leave with 100% pay.
- On-demand learning (powered by LinkedIn Learning), mentorship program, leadership and management development programs and resources
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
digital marketingdata analysisbudget managementforecastingcampaign executionstrategic planningclient relationship managementanalytics tools
Soft Skills
communicationinterpersonal skillsmultitaskingprioritizationtime managementproblem-solving