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Director, Client Partner
TinuitiDirector, Client Partner at Tinuiti handling multi-channel strategy for assigned accounts. Managing client relationships and ensuring high-quality outcomes through integrated plans.
About the role
Key responsibilities & impact- Own end‑to‑end integrated, multi‑channel planning for assigned accounts and present at client touchpoints;
- Align annual/quarterly/campaign plans to business objectives with clear trade‑offs, channel roles, pacing, and investment recommendations;
- Build trusted relationships with director/VP‑level stakeholders; expand the stakeholder map;
- Drive performance, optimization, and transparency;
- Lead client touchpoints that convert insights into clear decisions and next steps;
- Build and demonstrate deep working knowledge of the Bliss Point App Suite; be an early adopter who connects features, data structures, and limitations to client priorities and decisions;
- Define simple success measures by objective (awareness, consideration, conversion) and partner with Analytics/Econometrics to design the measurement approach;
- Synthesize multi‑source, multi‑channel data into clear stories and investment cases with expected impact and confidence ranges;
- Promote a culture of accountability and performance; set clear goals and expectations; provide timely feedback and coaching.
Requirements
What you’ll need- 10+ years in client leadership within performance marketing (enterprise/upper‑mid), with repeated success driving growth and efficiency.
- 4+ years people leadership (managing ICs and managers): hiring, coaching, performance management, and succession planning.
- Executive relationship leadership and expectation setting; adept at complex alignment and change leadership.
- Cross‑channel literacy (Search, Social, Display/TV & Audio, Commerce/Retail Media, Lifecycle/CRM, Creative) with strong measurement acumen (forecasting, KPI trees, MMM/incrementality literacy).
- Bliss Point fluency (or similar): translate MMM / Incrementality / Forecasting / Brand / Creative insights into investment and testing decisions; partner effectively with Product/Analytics.
- Financial fluency via partnership: can read/interpret margin/utilization, pricing constructs, staffing/capacity signals, and forecasts; holds Ops/Finance accountable for excellence (without executing those mechanics).
- Education/certifications: BA/BS required; advanced degree preferred or equivalent
Benefits
Comp & perks- Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged.
- 20 paid holidays, including multiple long weekends.
- Medical, Dental, Vision, Life & Disability, Flex Spending Accounts
- Match up to 4% of your contributions at 100%
- Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity
- 16 weeks of leave with 100% pay (partners 12 weeks) after the birth or adoption of a child.
- On-demand learning, mentorship program, leadership and management development programs and resources
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
performance marketingpeople leadershipcross-channel literacymeasurement acumenforecastingKPI treesMMMincrementalityfinancial fluencydata synthesis
Soft Skills
relationship buildingcoachingperformance managementexpectation settingchange leadershipaccountabilitygoal settingfeedbackcommunicationdecision making
Certifications
BA/BSadvanced degree