
Group Director, Client Partner
Tinuiti
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $160,000 - $175,000 per year
Job Level
About the role
- Own the client growth agenda and executive relationships; align strategies to P&L, customer journey, and board‑level outcomes
- Lead onboarding, transitions, and escalations; ensure transparency and trust; drive renewal, expansion, and cross‑sell
- Translate tactical media into business impact; ensure QA/operational excellence and test‑and‑learn discipline across the Pod
- Embed Bliss Point across clients to inform allocation, testing, and growth hypotheses; close feedback loops with Product/Analytics
- Govern adoption of platform automation/AI with clear guardrails, enablement, and stage‑gates
- Institutionalize hypothesis‑driven planning: Pod‑level test roadmaps, decision thresholds, tolerances, and read cadences
- Ensure data quality (tags, feeds, UTM/GA4); require financial narratives and sensitivity analysis for major decisions
- Orchestrate cross‑channel strategy (SEM, SEO, Social, Retail Media/Marketplaces, Lifecycle/CRM, Creative) with clear measurement
- Co‑own Pod financials with VP: margin, utilization, pricing/SOWs, staffing/capacity; eliminate process/spend waste
- Build and lead high‑performing teams and managers: goals, 1:1s, feedback, capability development, and succession pipeline
- Install governance (standards, scorecards, QA cadences, enablement) that sustains performance and consistency
Requirements
- 12+ years leading multi‑million‑dollar client engagements in performance marketing
- 6+ years people management (managing managers and ICs), including hiring, coaching, performance management, and succession planning
- BA/BS required; advanced degree preferred or equivalent experience
- Executive relationship management; expert communication and expectation setting; adept at escalations and change leadership
- Cross‑channel literacy (SEM, SEO, Social, Retail Media/Marketplaces, Lifecycle/CRM, Creative)
- Strong measurement acumen (forecasting, KPI trees, incrementality/MMM literacy)
- Bliss Point fluency (or similar platform): translate MMM/Incrementality/Forecasting/Brand Equity/Creative Insights into allocation and testing decisions
- Financial acumen: margin/utilization management, pricing/SOWs, capacity planning, and accurate forecasting across a Pod
- Google/Microsoft certifications a plus
Benefits
- Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged.
- 20 paid holidays, including multiple long weekends
- 100% remote environment and flexibility
- Medical, Dental, Vision, Life & Disability, Flex Spending Accounts
- Retirement: Match up to 4% of your contributions at 100% with immediate vesting
- Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity
- Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks)
- Learning and Development: On-demand learning (LinkedIn Learning), mentorship program, leadership and management development programs and resources
- Incentive pay program (RevShare) comprising a monthly variable revenue payment opportunity and a discretionary annual performance bonus
- Above-industry standard work-life balance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
performance marketingcross-channel strategydata qualityfinancial narrativessensitivity analysismeasurement acumenforecastingKPI treesBliss Point fluencycapacity planning
Soft Skills
executive relationship managementexpert communicationexpectation settingescalation managementchange leadershippeople managementcoachingperformance managementcapability developmentsuccession planning
Certifications
Google certificationsMicrosoft certifications