Claims Adjuster
Tint
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $25 - $40 per hour
Job Level
Mid-LevelSenior
About the role
- Manage the full claims lifecycle for complex or escalated cases across multiple lines of business (auto, property, travel, etc.).
- Interpret and apply policy language to ensure accurate and equitable claim outcomes.
- Conduct inbound and outbound communications, including phone calls, texts, and emails, to provide updates, gather details, and support customers throughout their claim.
- Communicate professionally and empathetically by phone and in writing with external partners, carriers, and third-party claims teams to ensure coordinated, timely resolutions.
- Review and validate supporting documentation, such as estimates, invoices, and third-party reports.
- Identify and escalate potential fraud concerns, working with internal or partner teams as needed.
- Lead peer quality reviews and provide mentorship to junior claims representatives.
- Report claims trends and recommend process or product improvements.
- Champion Tint’s tone of empathy, fairness, and clarity in every customer interaction.
Requirements
- 4+ years of hands-on insurance claims experience (auto, property, or travel preferred).
- Proven ability to manage complex or high-value claims independently.
- Active adjuster license (multi-state preferred).
- Strong verbal and written communication skills across phone, text, and email.
- Demonstrated ability to interpret policy language and apply it accurately.
- Comfortable mentoring others and giving structured feedback.
- Skilled at balancing empathy with objectivity and compliance.
- Proficient with digital claims tools, CRM systems, and workflow automation.
- Experience in a startup, InsurTech, or embedded insurance environment (nice to have).
- Active Property & Casualty (P&C) license and/or additional state licenses (nice to have).
- Experience with Snapsheet, Vice, or other digital claims platforms (nice to have).
- Experience with subrogation, arbitration, or litigation support (nice to have).
- Fluency in Spanish, Russian, or another language (nice to have).
Benefits
- Competitive hourly rate
- Benefits
- Equity
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
insurance claims experiencemanaging complex claimsinterpreting policy languagementoringsubrogationarbitrationlitigation support
Soft skills
verbal communicationwritten communicationempathyobjectivitystructured feedback
Certifications
adjuster licenseProperty & Casualty (P&C) license