Tines

GTM Systems Analyst

Tines

full-time

Posted on:

Location Type: Remote

Location: Ireland

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Tech Stack

Cloud

About the role

  • Own the day-to-day administration of our GTM tech stack, including Salesforce, DealHub, HubSpot, Gong, and other sales and marketing tools
  • Manage incoming requests from Sales, CS, and Marketing teams, triaging priorities and delivering solutions efficiently
  • Troubleshoot and resolve system bugs, data quality issues, and user access problems
  • Build and maintain custom fields, workflows, validation rules, and automation to improve data integrity and user experience
  • Execute on smaller-scale projects independently or own specific workstreams within larger initiatives
  • Partner with GTM leaders to understand business requirements and translate them into technical solutions
  • Create and maintain documentation for processes, configurations, and best practices
  • Conduct user training sessions and develop enablement materials for new features or process changes
  • Identify opportunities to streamline workflows and eliminate manual processes
  • Stay current on platform updates and new features across our tech stack
  • Recommend tool optimizations and enhancements based on business needs and industry best practices

Requirements

  • 2-4 years of experience in a systems analyst, Salesforce administrator, or similar RevOps/Sales Ops role
  • Hands-on experience administering Salesforce (Sales Cloud required; Service Cloud/CPQ a plus)
  • Working knowledge of additional GTM tools such as HubSpot, Outreach, Salesloft, Gong, or similar platforms
  • Strong problem-solving skills with the ability to translate business needs into technical solutions
  • Excellent communication skills and ability to work effectively with non-technical stakeholders
  • Detail-oriented with strong organizational and time management abilities
  • Experience managing multiple priorities in a fast-paced environment
Benefits
  • Professional development opportunities
  • Flexible work arrangements

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SalesforceSales CloudService CloudCPQHubSpotDealHubGongOutreachSalesloftdata integrity
Soft skills
problem-solvingcommunicationorganizationaltime managementdetail-orientedability to work with non-technical stakeholderstriaging prioritiesstreamlining workflowsuser trainingdocumentation