Tines

Senior Solutions Engineer

Tines

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇮🇪 Ireland

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Job Level

Senior

Tech Stack

Cloud

About the role

  • Develop strong and deep knowledge of Tines no-code automation and apply your knowledge to security & IT challenges that our customers face
  • Create and deliver compelling presentations to prospective customers and key alliance partners as you clearly communicate the value and differentiation of Tines solutions
  • Conduct discovery meetings to understand business and technical requirements and translate those to a solution that will help our customers achieve their desired outcomes
  • Build and demo Tines Stories with customers to show value and win sales
  • Manage the technical decision process with customers, setting and managing expectations in validation events such as proofs of concept
  • Collaborate with Sales to identify key use cases to support competitive account strategies that solve customer challenges
  • Support enablement of Tines’ priority channel and technical alliance partners and support their pre-sales engineers on customer engagements
  • Be a key source of market feedback into the product organization
  • Contribute to our knowledge base by sharing key customer experiences & technical competitive insights and creating new Tines automation stories from customer and partner interactions and more
  • Support the greater Solutions Engineering team in developing metrics and refining SE operations into best practices that are shared across all SE teams
  • Provide strategic thought leadership by driving the strategic direction for Solutions Engineering within EMEA Region, aligning with overall business goals
  • Mentor and provide guidance to other Solutions Engineers, fostering professional growth and skill development within the team
  • Represent Tines at industry events, conferences, and webinars, showcasing the value of our solutions and establishing Tines as a thought leader in automation
  • Lead the design and implementation of complex automation solutions for high-profile customers, ensuring successful deployment and integration
  • Work closely with product management, marketing, and engineering teams to influence product roadmap and strategy based on market and customer insights
  • Act as a senior advocate for key customers, ensuring their needs are met and their feedback is incorporated into product development
  • Identify and drive initiatives that enhance the overall effectiveness and efficiency of the sales engineering function, including process improvements and new tool adoption

Requirements

  • 8+ years of experience in a pre-sales / sales engineering or technology delivery at a SaaS company
  • Strong technical background and experience working with APIs and a curiosity to learn new cloud technologies
  • Security and/or IT industry experience
  • Strong skills and experience with uncovering customer needs
  • Experience with delivering compelling demos to customers and winning technical evaluations
  • Experience communicating with business and technical audiences to establish trust and influence key decision makers
  • A love for learning, openness to giving and receiving feedback, and a passion for making clients successful
  • Project management skills and ability to deliver customer solutions
  • Ability to craft actionable insights from complex data
  • A startup mentality with the ability to adapt in a fast-paced environment
  • Ability to travel up to 30% of the time
  • Fluency in English, with excellent communication and presentation skills.
Benefits
  • Health insurance
  • Professional development opportunities
  • Flexible working arrangements

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
no-code automationAPIscloud technologiesproject managementautomation solutionstechnical evaluationsdata analysiscustomer solutionspresentation skillssales engineering
Soft skills
communicationcollaborationmentoringstrategic thought leadershipcustomer advocacyadaptabilitycuriosityfeedback opennesstrust establishmentproblem-solving