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Tech Stack
Tools & technologiesGrafana
About the role
Key responsibilities & impact- Service Desk support for resolving Level 1 (L1) and Level 2 (L2) tickets;
- Development and execution of an internship project focused on IT Infrastructure;
- Support in managing and monitoring the observability of the IT infrastructure;
- Support for the Microsoft environment for end users;
- Monitoring and execution of data and systems backup routines;
- Support for the infrastructure team's operational activities.
Requirements
What you’ll need- Currently enrolled in Information Systems or related fields, between the 3rd and 7th semester;
- Basic knowledge of Microsoft Office (Excel, Word, PowerPoint);
- Good communication skills and ability to work in a team;
- Academic or practical experience with monitoring tools, especially Zabbix and Grafana;
- Intermediate English for reading technical documentation.
Benefits
Comp & perks- Guided experience throughout your internship journey 🎯
- Training in planning 📑📊
- Exclusive courses and learning paths 📚
- Innovative environment 🕹️🎱
- Flexible meal and transportation card - Flash Benefits 💳
- One day off during your birthday month or your internship anniversary month 🍹🌴
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
IT InfrastructureService Desk SupportLevel 1 SupportLevel 2 SupportData Backup RoutinesMonitoring ToolsZabbixGrafana
Soft Skills
Good Communication SkillsTeamwork Ability