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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates foundational knowledge in IT Infrastructure and support, with practical experience in monitoring tools such as Zabbix and Grafana. Proficient in Microsoft Office applications and capable of effective communication and teamwork in a service desk environment.
Highest-signal resume keywords
IT Infrastructure SupportMonitoring Tools ExperienceMicrosoft Office ProficiencyTeam CollaborationIntermediate English Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
IT InfrastructureService Desk SupportLevel 1 SupportLevel 2 SupportData Backup RoutinesMonitoring ToolsZabbixGrafana
Soft Skills
Good Communication SkillsTeamwork Ability
Industry Keywords
Information SystemsTechnical Documentation
Tech Stack
Tools & technologiesGrafana
About the role
Key responsibilities & impact- Service Desk support for resolving Level 1 (L1) and Level 2 (L2) tickets;
- Development and execution of an internship project focused on IT Infrastructure;
- Support in managing and monitoring the observability of the IT infrastructure;
- Support for the Microsoft environment for end users;
- Monitoring and execution of data and systems backup routines;
- Support for the infrastructure team's operational activities.
Requirements
What you’ll need- Currently enrolled in Information Systems or related fields, between the 3rd and 7th semester;
- Basic knowledge of Microsoft Office (Excel, Word, PowerPoint);
- Good communication skills and ability to work in a team;
- Academic or practical experience with monitoring tools, especially Zabbix and Grafana;
- Intermediate English for reading technical documentation.
Benefits
Comp & perks- Guided experience throughout your internship journey 🎯
- Training in planning 📑📊
- Exclusive courses and learning paths 📚
- Innovative environment 🕹️🎱
- Flexible meal and transportation card - Flash Benefits 💳
- One day off during your birthday month or your internship anniversary month 🍹🌴