Lead Product Designer, Growth
Constant Contact
Vice President of Product Design
TimelyCare
full-time
Posted on:
Location Type: Remote
Location: Remote • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $225,000 - $250,000 per year
Job Level
Lead
About the role
- Define and execute a design strategy that leverages AI technologies to enhance access, engagement, and health outcomes across TimelyCare’s digital ecosystem.
- Develop systems and processes that integrate user feedback, behavioral data, and research into every design decision—ensuring deep understanding of user needs, motivations, and experiences.
- Recruit, develop, and inspire a high-performing team of designers and researchers, fostering a culture of curiosity, experimentation, and evidence-based design.
- Collaborate cross-functionally with Product, Engineering, and Care teams to ensure design principles and user insights inform AI model training, product requirements, and feature prioritization.
- Advance TimelyCare’s design systems to support adaptive, data-informed experiences and streamline iteration cycles—balancing innovation with quality and accessibility.
- Champion human-centered AI practices that ensure trust, inclusivity, and ethical design in all AI-driven experiences.
- Define and measure success metrics linking design outcomes to user satisfaction, engagement, adoption, and overall well-being impact.
- Communicate design impact and insights to executive stakeholders, using data and storytelling to guide company strategy and product direction.
- Serve as a key voice in leadership discussions, representing the product design function and advocating for user experience as a driver of innovation, differentiation, and growth in digital healthcare.
- Adapt and evolve with the organization’s needs, taking on strategic projects that advance TimelyCare’s mission and design maturity.
- Champion ongoing learning and development by equipping the design team with skills in emerging AI tools, accessibility standards, and behavioral health UX—ensuring continuous growth and future-ready expertise.
Requirements
- 10+ years of design leadership experience in product led, innovative organizations with 5+ years managing design teams.
- Strong experience in AI informed product design and the ability to leverage data and AI tools.
- Motivation to embrace emerging AI practices and proactively experiment with new tools, workflows, and design methods as the field evolves — fostering a team culture of exploration and innovation.
- Commitment to continuous learning and professional development, modeling curiosity and growth to help the team stay ahead of AI-driven changes in product design and user experience.
- Proven ability to translate voice of customer insights into scalable design strategies and differentiated user experiences.
- Strong understanding of design systems, user research, analytics, and design operations in complex product environments.
- Passion for building customer first solutions and human centered innovation, advancing access to quality care through technology.
- Exceptional storytelling skills with the ability to connect design impact to business strategy.
- Demonstrated adaptability in a fast paced, agile environment with a growth mindset and readiness to scale.
- Experience in healthcare, edtech and/or telehealth is a plus.
Benefits
- Paid Company Holidays + No work on your birthday!
- Flexible PTO + Volunteer Time Off (VTO) as an organization to give back to the community
- Variable bonus eligibility on a quarterly basis
- Company-sponsored Health Insurance (Medical, Dental, Vision) + Pet Insurance
- Company-paid group Life Insurance + Company-paid Short Term Disability
- Concierge benefit support services
- 401(k) with employer match
- Free access to TimelyCare virtual medical and mental health support
- Mission-Driven Purpose with a Supportive Team Culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
AI informed product designdesign systemsuser researchanalyticsdesign operationsdata-informed designhuman-centered designaccessibility standardsbehavioral health UXdesign strategy
Soft skills
design leadershipteam managementcuriosityinnovationstorytellingadaptabilitygrowth mindsetcollaborationcommunicationmotivation
