Benefits Professional – Specialist

TIM Brasil

Benefits Professional managing corporate benefits processes and vendor negotiations for TIM. Focus on optimizing employee experience and ensuring compliance with policies and regulations.

Posted 7/9/2026full-timeRio de Janeiro • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Responsible for managing, optimizing and innovating corporate benefits processes, ensuring correct operations, legal compliance, financial efficiency and alignment with internal policies and the company’s benefits and wellbeing strategy.
Identifies improvement opportunities, balancing employee perceived value, operational efficiency and program sustainability through use of data, digital solutions and continuous improvement practices.
Drives enhancements to the employee benefits experience, from eligibility and selection to utilization and post-use, supporting communications, engagement and perceived value of offered initiatives.
Strategic and operational management of benefits
Manage the corporate benefits portfolio, ensuring implementation, operation, vendor payment, SLA compliance, legal adherence and alignment with internal policies.
Serve as the focal point with vendors, brokers, carriers and partners, leading negotiations, performance evaluations, contract reviews and discussions on adjustments.
Administer flexible benefits and propose their evolution according to employee profiles, needs and company guidelines.
Participate in benefits technical and financial committees, monitoring indicators, costs, risks and action plans to improve results.
Prepare assumptions, monitor budgetary guidelines and support the annual financial planning related to benefits.
Conduct diagnostics, market research, risk and opportunity analyses, proposing redesigns, harmonizations and new models with financial impact assessments.
Monitor market trends, technology, employee experience and relevant benchmarks to ensure continuous program evolution.
Map and monitor the employee journey with benefits, proposing actions to increase understanding, engagement and perceived value.
Act consultatively with employees, HR Business Partners and HR areas, identifying improvement opportunities and supporting training and presentations about benefits.
Build and maintain KPIs for costs, enrollment, utilization, satisfaction, efficiency and experience, turning data into actionable insights for decision-making.
Develop dashboards, management reports and executive presentations for continuous performance monitoring.
Support benefits policies based on behavioral data and people analytics concepts.
Identify bottlenecks, risks and opportunities, proposing improvements for efficiency, standardization, scalability and reduction of rework.
Assess and implement digital solutions, automations, integrated platforms and AI capabilities to optimize management, eligibility, granting and predictive analysis of benefits.
Ensure governance of processes, with documentation, clear workflows, adequate controls and integration with HR, Finance, Legal, IT, Internal Communications and external vendors.

Requirements

What you’ll need

Bachelor’s degree in Production Engineering, Business Administration or related fields
Knowledge of SAP (PD2 and PD4 modules)
Deep knowledge of benefits routines and processes
Experience negotiating benefits and contracting vendors, especially in Health Plans and Private Pension
Project leadership and experience managing data and analyses
Advanced Office tools (advanced Excel is mandatory for this position)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Benefits RoutinesContracting VendorsFinancial PlanningMarket ResearchProcess OptimizationPredictive AnalysisKPI DevelopmentContinuous ImprovementEmployee EngagementRisk Analysis

Soft Skills

Consultative ApproachCommunication SkillsTraining SupportProblem-SolvingCollaboration